Contacted loan prospects via telephone in regards to their refinance and purchase inquiries submitted to better understand their objectivesFollowed up on all calls to prospects, while keeping them informed of the current market conditions and the options available for their particular scenariosAssisted all clients throughout the loan process, which included obtaining all appropriate documentation, submitting files to underwriting for approval, proposing lock requests, scheduling appraisals, and keeping the lines of communication open during the progression

Contacted loan prospects via telephone in regards to their refinance and purchase inquiries submitted to better understand their objectivesFollowed up on all calls to prospects, while keeping them informed of the current market conditions and the options available for their particular scenariosAssisted all clients throughout the loan process, which included obtaining all appropriate documentation, submitting files to underwriting for approval, proposing lock requests, scheduling appraisals, and keeping the lines of communication open during the progression

Closed due to market conditions)Directly supported Loan Officers, Account Executives and Business Development Managers with their marketing inquiries, concerns, and requests; followed up with officers to ensure satisfaction and to confirm that further issues had not occurredMaintained direct contact, managed, organized and networked with all vendors to preserve communication and continued relationships; submitted orders, documented data, and followed through with those vendorsCommunicated and upheld relationships with Regional Managers and Division Presidents to update our marketing policies and proceduresWorked with and guided Loan Officers on how to increase their marketing production through the company

Closed due to market conditions)Directly supported Loan Officers, Account Executives and Business Development Managers with their marketing inquiries, concerns, and requests; followed up with officers to ensure satisfaction and to confirm that further issues had not occurredMaintained direct contact, managed, organized and networked with all vendors to preserve communication and continued relationships; submitted orders, documented data, and followed through with those vendorsCommunicated and upheld relationships with Regional Managers and Division Presidents to update our marketing policies and proceduresWorked with and guided Loan Officers on how to increase their marketing production through the company

Utilized the Timberline and MAS200 programs to document and track all invoices for vendors and paymentReviewed dates of invoice submission and payment terms with each vendor; worked directly with management to verify that payments were approved and remitted within a timely manner Retained professional and cooperative relationships with vendors to continue a positive account status

Utilized the Timberline and MAS200 programs to document and track all invoices for vendors and paymentReviewed dates of invoice submission and payment terms with each vendor; worked directly with management to verify that payments were approved and remitted within a timely manner Retained professional and cooperative relationships with vendors to continue a positive account status

#July 2006 — July 2007# Description:Closed due to market conditions) Fielded Loan Officers' marketing inquiries and consulted their needs linked to our main Marketing Portal program Maintained existing and created new relationships with Loan Officers to discuss how to increase advertising within the company Provided Loan Officers and Branch Managers with comprehensive explanations on advertising and marketing fees; reallocated particular fees when necessary Assisted employees with specific requests beyond available marketing materials; designed and implemented those requests and made available on the Marketing Portal for global accessSee ExamplesClosed due to market conditions)Fielded Loan Officers' marketing inquiries and consulted their needs linked to our main Marketing Portal programMaintained existing and created new relationships with Loan Officers to discuss how to increase advertising within the companyProvided Loan Officers and Branch Managers with comprehensive explanations on advertising and marketing fees; reallocated particular fees when necessaryAssisted employees with specific requests beyond available marketing materials; designed and implemented those requests and made available on the Marketing Portal for global access

Closed due to market conditions)Fielded Loan Officers' marketing inquiries and consulted their needs linked to our main Marketing Portal programMaintained existing and created new relationships with Loan Officers to discuss how to increase advertising within the companyProvided Loan Officers and Branch Managers with comprehensive explanations on advertising and marketing fees; reallocated particular fees when necessaryAssisted employees with specific requests beyond available marketing materials; designed and implemented those requests and made available on the Marketing Portal for global access

Provided guidance and a resolution to clients' technical issues experienced with their software program(s)Followed up on clients' technical issues by faxing, e-faxing, and emailing data, download links, and product knowledge documentsEncouraged clients in the renewal of their software licenses; processing of those renewals through the Lotus Notes programCorresponded directly with new applicants on the scheduling of conference calls; supported new applicants with personal training of the software program(s) through those conference calls

Provided guidance and a resolution to clients' technical issues experienced with their software program(s)Followed up on clients' technical issues by faxing, e-faxing, and emailing data, download links, and product knowledge documentsEncouraged clients in the renewal of their software licenses; processing of those renewals through the Lotus Notes programCorresponded directly with new applicants on the scheduling of conference calls; supported new applicants with personal training of the software program(s) through those conference calls

Performed optical testing on patients before being examined by the OptometristAssisted patients in discovering and purchasing frames, materials, and types of lenses that complimented their facial features and met their medical demandsGained vision benefit authorizations through direct correspondence with various insurance companies; submitted claims to those insurancesDeveloped and implemented a program for the office's weekly and month end meeting statistics with regards to the total patients seen, materials sold, and total income

Performed optical testing on patients before being examined by the OptometristAssisted patients in discovering and purchasing frames, materials, and types of lenses that complimented their facial features and met their medical demandsGained vision benefit authorizations through direct correspondence with various insurance companies; submitted claims to those insurancesDeveloped and implemented a program for the office's weekly and month end meeting statistics with regards to the total patients seen, materials sold, and total income