- Responsible for leasing and marketing residential properties, ensuring high occupancy rates and minimal vacancy periods- Conducted property tours, answered inquiries, and provided detailed information to prospective tenants, resulting in increased leasing activity and tenant satisfaction- Managed leasing paperwork, including lease agreements, applications, and background checks, ensuring compliance with company policies and legal regulations- Oversaw rent collection, lease renewals, and move-in/move-out processes, resolving tenant concerns and maintaining positive tenant relationships- Became proficient with our in-house administrator property management software- Strong knowledge of real estate laws, regulations, and leasing practices-

- Electronically filed documents into the company database, ResWare, with an average of 95% accuracy- Provided assistance to escrow officers, managers, and clients to close escrow files in a timely manner- Researched and processed borrower information while meeting strict time constraints- Processed and ordered evidence of insurance and payoffs in order to finalize closing

Political Science major with a concentration in Public Administration and a minor in Business Administration

- Created memorable experiences for customers by greeting all guests with a smile, responding to inquiries in a timely fashion with energy and enthusiasm, and having sound knowledge of the menu- Thrived in a fast paced work environment by taking detailed notes for orders, following through on requests from customers, and delivering food promptly and professionally

- Established rapport quickly with individuals in an unfamiliar environment- Photographed guests upon entrance of the aquarium while capturing memorable moments and excitement- Sold over 60% of the captured photos at the end of the customers experience through great customer service skills- Several of the photographs were featured on the Sydney Aquarium website which helped promote more business and in turn more revenue for the Aquarium

- Trained and helped develop customer service oriented team members through hands-on training, and management of performance in accordance with company policies, values, and business practices- Created elevated guest experiences by greeting all customers with a smile, demonstrating a positive attitude at all times, and embracing responding to inquiries and requests in a timely fashion

- Demonstrated unparalleled customer service by connecting with guests, having thorough knowledge and understanding of the menu, and taking pride in every aspect and performing with a positive attitude, energy, and enthusiasm

- Assisted with the day to day operations including preparing documents for trials, greeting clients, providing clerical and administrative support to the attorneys- Demonstrated excellent administrative skills, high attention to detail, honesty and reliability, excellent interpersonal skills, and ability to prioritize and multitask