- Serve as member of the leadership team leading the strategic planning and daily operations of the organization- Manage the organization’s $4 million budget and supervise the general management team in all accounting and payroll responsibilities including the supervision of the annual audit and filing of the organization’s 990 in conjunction with an outside audit firm- Manage and administer all Human Resources plans and benefits (health, dental, vision, and 403(b))- Conduct hiring, recruitment, and onboarding for all organization personnel- Collaborate with the organization’s Development Department on applications and reports for a robust slate of foundation and government grants- Act as a line producer for three artists per year in the organization’s Artist Residency Program by working with the artists and their teams to create timelines, schedules, and budgets for the development and world premieres of their production over a two to four year period.- Manage the negotiation, drafting, and execution of all artist and production personnel contracts, including the negotiation of union contracts on a per production basis with AEA, SDC, and USA- Oversee the organization’s rental program, which consists of renting two black box theater spaces to over 25 performing arts and film companies each year- Lead the Box Office and Cafe teams in front of house and concessions operations for all productions outside presentations, and rentals.- Supervise the Production Department in the maintenance of the organization’s facilities.

Responsible for all finance and business operations:- Create and monitor the operating budget- Process payroll and manage the theatre’s day to day accounting (A/P, A/R, Bank reconciliation, credit card coding and reconciliation)- Track all expenditures related to grants and work with the Manager of Institutional Giving on final reports- Oversee the annual audit in conjunction with the an outside audit firm- Manage the daily operations of the administrative office as well as the maintenance of the theatre facilities Supervise all marketing efforts:- Oversee the Marketing Associate in the creation and execution of season long marketing strategies and the design of all marketing collateral- Develop and implement production specific social media and community outreach campaigns-Create partnerships with local organizations to target specific audience markets and increase engagementManage human resources:- Draft and execute LOAs and contracts and onboard all new employees- Administer employee health benefits and handle worker’s comp claims- Maintain company handbook and develop more efficient workplace policies- Act as a liaison between Magic and AEA, USA, and SDC to ensure compliance with union rulesOversee all box office and front of house staffing and operations:- Manage the scheduling and training of the staff of six box office and front of house employees- Act as primary administrator for Magic Theatre’s ticketing system and development database,PatronManager (a CRM platform that operates on Salesforce)

Theatre Administrator at the Palo Alto Children's Theatre (PACT) providing marketing, fundraising, finance, and administrative support for all PACT productions, classes, and programs.Administrative:- Answering phones and responding to email queries- Maintaining office schedules and organizing company databases- Assisting customers at the box office window including processing ticket orders- Running front of house operations for all performances- Assisting with auditions, rehearsals, theatre classes, and other programs- HR responsibilities including screening applicants and conducting phone interviews- Drafting and processing contracts Marketing: - Creation and distribution of marketing materials (brochures, flyers, etc.)- Email marketing using ConstantContact - Updating PACT social media profiles (Facebook, Twitter, Instagram, Pinterest, Tumblr)- Running text ad campaigns using GoogleAd WordsDevelopment:- Maintaining database of patrons and donors using NationBuilder- Assisting the Friends of the Palo Alto Children's Theatre with fundraising mailings and events- Composing applications and compiling data for a variety of arts grantsAccounting:- Processing and paying vendor invoices using SAP- Requesting and processing purchase orders- Approving and tracking purchase card transactions- Tracking budgets using Quickbooks

Administration Responsibilities:- Answering main phone lines and buzzing in and greeting all guests- Responding to all email inquiries or syphoning queries to the correct department- Collecting and distributing the post internally- Keeping the office tidy and well stocked with office supplies- Weekly monitoring and reconciliation of administration department petty cash- Managing the schedules for all office meeting rooms, rehearsal hall, and theatre auditorium- Keeping all company databases organized and up to dateProducing Responsibilities:- Fulfilling any production related task requested by the Producer- Supporting casting directors to ensure the smooth running of casting sessions- Booking travel and accommodation for creative teams and providing assistance to them as needed- Keeping production schedules, contact sheets, and other production related documents organized and up to date- Drafting cast and creative contracts- Editing scripts

Assisting in the compilation of the invitation lists for the REMIX Academy Summits in London and New York City

- Established and implemented a social media marketing plan (creating and updating social network profiles and writing and posting blog posts)- Responsible for all marketing and public relations- Collaborated on new content and creative design for the company website- Responsible for all customer service duties (answering phones and helping customers with any billing or technical issues)- Organized company Light The Night fundraising campaign for The Leukemia and Lymphoma Society

- Ad campaign optimization: Analyzing ad network data and choosing new banner and text ads to run based on performance (clicks, subscriptions, and cost per acquisition)- Acquisition Flow creation and optimization: Designing landing, subscription, and thank you pages for different products and campaigns and optimizing pages based on data analysis of performance- Weekly and monthly marketing spend reporting- Administrative responsibilities

- Responsible for marketing outreach for the Global Social Benefit Incubator (GSBI), and all social media and online marketing and public relations for the center- Worked closely with university public relations department on developing marketing strategies for the center- Assistant to the GSBI program manager- Increased the center’s online awareness by 30% since June 2009- Event coordinating and logistics- Administrative responsibilities