- Provides security and protection for our guests, employees, and company property- Upholds law and order in the hotel in conjunction with local law enforcement- Administers first aid and assists injured guests or employees - Contacts the proper authorities when required- Keeps a vigilant eye for any suspicious persons or malicious activities - Reports any safety hazards immediately to maintenance and management- Answers all guest questions and furnishes detailed information on casino facilities, attractions, retail shops, and food and beverage locations- Follows radio communication procedures with corresponding codes- Reacts professionally and rationally in emergency or crisis situations- Restrains intoxicated, disorderly, or insubordinate guests, and alerts management promptly- Follows the established procedures for escorting and assisting authorized employees in cash management - Communicates professionally with management and customers- Promotes and practices safety awareness and behavior, adhering to mandatory safety standards- Directs emergency vehicles when called upon- Assists and completes additional tasks as assigned

- Provide excellent service to guests and customers- Handles and maintains own bank along with daily drops- Knowledgeable about company events/shows, and various establishments

- Experience in both shipping and receiving- Maintains sufficient floor inventory to meet customer demand- Keeps up the backroom according to company guidelines- Performs weekly inventory control and daily cycle scans- Accurately ships product to company warehouse or vendor for returns or repairs- Management responsibilities (opening store, cash office functions, and store key carrier)- AS-400 Knowledge

- Cash register use- Retail experience, stocking, mid/high storage- Inventory pull list- Meets and exceeds required sales goals, and personal market basket- Completed mandatory computer training, and Microsoft operating system- Provides on-hand technical support for software or hardware related issues- Readily available to inform customers about product details and information

- Register operation - Excellent communication with customers- Store maintenance opening/closing