·Manage Support services for the entirety of the North Hudson campus for visitors, students, and staff.·Work closely with the core IT department on projects and troubleshooting on customer complaints. Including but not limited to project planning, asset acquisition, imaging, server maintenance, fix / request proposals for campus wide deployments.·Maintain library assets in optimal working state including troubleshooting and repairs of department assets including 3D printers, VR headsets, Arduinos, Raspberry PIs, printers, TVs, surface tablets, Windows and Mac desktops/laptops.·Update and maintain Library servers including the Library website, KOHA server, library database, and e-checkout of books.

·Greet and help customers in buying products·Assist customers in person or over the phone ·Guiding and solving queries of customer.·Providing training and assistance to new joined cashier.

Co-developed a dynamic, secure Web site from scratchLaunched visually appealing, user-friendly Webspace with interactive features to optimize traffic, page views, site "stickiness" and user experience (UX)

Greet and help customers in buying productsAssist customers in person or over the phone Double as cashier and process credit card, cash payments and make changes for customers organized books that were returned during the buy back session processed interstore changes by finding the correct books and number for the order assembled class tags that entailed the process of putting the book title up in the correct order and finding the books that are associated with that class

PHP/Laravel backend development and structure.Occasional MYSQL database management.Bug tracking and collaboration.

Performed on-site repair and preventive maintenance on personal computers and related peripherals.Evaluated technical issues, solved customer concerns, and troubleshoot computer problems in an efficient and courteous manner.Built custom computers to best serve the client's needs. Scheduled work and ordered parts. Estimated and invoiced repairs. Designed, implemented, and managed wired and wireless networks with firewall and router configurations and anti-malware solutions.