Christine Finkbeiner

Christine Finkbeiner Email and Phone Number

Agent @ Blu Door Financial
forty fort, pennsylvania, united states

Christine Finkbeiner's Current Company Details

bludoorfinancial.com

Blu Door Financial

Agent
forty fort, pennsylvania, united states
Website:
bludoorfinancial.com
Employees:
4
Industry:
Financial Services
Highly motivated, proactive, and reliable individual with 25+ years of diverse experience in Customer Service and Professional Billing Revenue Cycle, providing support to executives and management within the healthcare and travel related industries. Ability to balance the needs of management, provide excellent customer service, maintain confidentiality and manage multiple priorities with ease. Consistently performs above expectations and demonstrates leadership through professional behavior and effective communication. Organized team player committed to quality and excellence with a solid work ethic. Areas of strengths include: Microsoft Office SuiteKeyboarding: 70 wpmData EntryExcellent written, oral and interpersonal communications skillsEpic Resolute - Professional BillingICD10 Code KnowledgeAnalytical Problem SolvingSelf-MotivatedDetail Oriented High OrganizedAbility to handle multiple tasks and consistently meet deadlinesDedicated with a positive attitude

Christine Finkbeiner Work Experience

  • bludoorfinancial.com
    Revenue Cycle Denials Coordinator, Professional Billing
    Geisinger Oct 12 - Dec 21 · 9 yrs 2 mos
    Danville, Pennsylvania, United States
    Conducted root cause analyses to identify areas where the process may not be working effectively or efficiently. Worked with RC Director/Sr. Director, to facilitate and manage process improvement efforts to drive efficiencies in the overall RC process.~~A/R Resolution – BlueCross BlueShield Insurance Plans – Denial Management appeals via Navinet, EOB Review/Contractual Adjustments.~~Month End Reporting - Analyzed for large rejection trends. Identified payer denial trends. Documented billing defects by establishing and conducting quality checks of billing transactions.~~Created a series of tracking spreadsheets for all Coordinators that were used daily, weekly and/or monthly.~~Provided education and training material, workflow documents as needed to departmental staff members.~~Point of contact for outside representatives from Highmark and Capital Blue Cross. Show less
  • bludoorfinancial.com
    Revenue Cycle Management Supervisor, Professional Billing
    Geisinger Oct 11 - Oct 12 · 1 yr
    Danville, Pennsylvania, United States
    Managed Professional Billing/Collections team, 15 employees working BlueCross/Blue Shield payers. Established departmental goals, ensured processes and procedures were adhered to.~~Handled basic Accounts Receivable reports that were primarily administrative and routine in nature. Distributed daily/weekly ATB work lists to employees for A/R collections and denial resolution.~~Set performance goals and objectives for collection team, conducted weekly team meetings and monthly individual progress report meetings with team members. Show less
  • bludoorfinancial.com
    Call Center - Customer Service
    Geisinger Nov 05 - Oct 11 · 5 yrs 11 mos
    Danville, Pennsylvania, United States
    Responded to incoming calls from patients related to billing statements, scheduling and appointment information.~~Effectively utilized Help Desk and subject matter experts to obtain needed information for complex situations. These included billing errors, system defects, disbursement of funds, handled difficult callers, processed payments, set up payment arrangements.~~Updated insurance information and demographic fields notating every conversation on the patients’ invoices in a concise manner. Show less
  • bludoorfinancial.com
    Benefits Analyst
    Cigna Sep 04 - Nov 05 · 1 yr 2 mos
    Bloomfield, Connecticut, United States
    Responsible for analyzing a variety of medical claims to determine claim eligibility. ~~Assigned to work exclusively on high-profile accounts (IE: Aloca) ~~High degree of accuracy obtained. Focused on detailed oriented work. ~~Utilized knowledge of ICD9 and CPT4 codes.
  • bludoorfinancial.com
    Customer Service Supervisor
    Travelocity Sep 01 - Mar 04 · 2 yrs 6 mos
    Dallas, Texas, United States
    Developed and coordinated the Customer Service Department.~~Established policies/procedures and developed training curriculum for new team members.~~Transitioned an Operations Department from San Francisco, CA to the Plains, PA office and established policies/procedures for required tasks.~~Served as a help-desk resource for in house agents and clients. ~~Coached and mentored agents to achieve higher levels of productivity in the areas of quality/time management, accuracy and improved attendance.~~Met weekly with team members to review telephone stats and progress reports.~~Created quality assurance forms to measure agents’ performance.~~Administered semi-annual performance reviews for team members.~~Worked in conjunction with HR to conduct interviews, provide feedback and select new hires. Show less
  • bludoorfinancial.com
    Europe And Africa Product Coordinator
    Kingdom Vacations Mar 01 - Jun 01 · 3 mos
    Wilkes-Barre, Pennsylvania, United States
    Developed marketing strategies and established product pricing for new and existing travel packages for specific destinations in Europe and Africa.~~Created training materials and trained Customer Service Agents on new products, as well as changes to existing products in this area.
  • bludoorfinancial.com
    New Systems Product Specialist
    Kingdom Vacations Mar 00 - Mar 01 · 1 yr
    Wilkes-Barre, Pennsylvania, United States
    Served as liaison between IBM and Kingdom Vacations during the development and implementation of a new computer system, designed to be used by travel agents to maintain product information.~~Developed requirement documents that were sent to IBM for program modifications.~~Presented and demonstrated the product information system to bankers who financed the project and to prospective buyers who were interested in purchasing similar systems for their own businesses.~~Trained employees how to enter data into the system. Show less
  • bludoorfinancial.com
    Customer Relations Agent
    Kingdom Vacations Jun 99 - Mar 00 · 9 mos
    Wilkes-Barre, Pennsylvania, United States
    Served as a help desk resource for Sales Agents, Travel Agents and clients.~~Assisted in the creation and implementation of a quality control program.~~Served as a liaison between the Customer Relations Department and all other departments in the company.~~Assisted clients on the 24-hour emergency call line.
  • bludoorfinancial.com
    Executive Desk Sales Agent
    Kingdom Vacations Oct 93 - Jun 99 · 5 yrs 8 mos
    Wilkes-Barre, Pennsylvania, United States
    Quoted, booked and altered leisure travel reservations for high profile accounts.~~Consistently met and exceeded monthly productivity goals.~~Selected to assist in the creation of a new in-house product information system.~~Used product knowledge/company experience to help design and write functionality documents.~~Served as tester, translator of processes and bridge between Kingdom Vacations, IBM and TTG.
  • bludoorfinancial.com
    Reservation Sales Agent
    Kingdom Vacations Oct 92 - Oct 93 · 1 yr
    Wilkes-Barre, Pennsylvania, United States
    Quoted, booked and altered travel packages for Travel Agents.~~Trained new employees to take phone calls and create and alter travel bookings.
  • bludoorfinancial.com
    Crew Manager
    Washington Inventory Service May 88 - Jun 92 · 4 yrs 1 mo
    North Richland Hills, Texas, United States
    Scheduled and managed crews (4 – 100 employees) to complete inventories of retail stores.~~Assisted store managers in the preparation of their inventory by creating store maps, pointing out areas of concern and discussing previous inventory totals.~~Performed audits with the manager and removed crew members from the floor if not performing up to standards.~~Responsible for training new employees and responding to employee relation issues.
  • bludoorfinancial.com
    Agent
    Blu Door Financial Feb 22 - Present · 3 yrs 2 mos
    Forty Fort, Pennsylvania, United States

Christine Finkbeiner Education

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Frequently Asked Questions about Christine Finkbeiner

What company does Christine Finkbeiner work for?

Christine Finkbeiner works for Blu Door Financial

What is Christine Finkbeiner's role in his/her workplace?

Christine Finkbeiner's role in his/her workplace is Agent.

Which industry does Christine Finkbeiner work in currently?

Christine Finkbeiner works in the industry Financial Services.

What schools did Christine Finkbeiner attend?

Christine Finkbeiner attended Luzerne County Community College, Pittsburgh Technical Institute - Boyd School, York College Of Pennsylvania, and York Suburban Senior High School .

Who are Christine Finkbeiner's colleagues?

Christine Finkbeiner's colleagues are Tammy Satkowski, and Kristopher Vanesko. and Stephen Vanesko.

Who are the industry peers of Christine Finkbeiner at other companies?

Christine Finkbeiner's peers at other companies are Amanda Mcfarlane, Ramon Rodriguez, Jose Molina, Aruna Govekar, Davio Silva, and Tania Daniels. and Marie Lecocq. Christine Finkbeiner's peers at other companies are Amanda Mcfarlane, Ramon Rodriguez, Jose Molina, Aruna Govekar, Davio Silva, and Tania Daniels. and Marie Lecocq.