I am responsible for creating and updating policies and procedures, standardizing forms, updating Washington Administrative Code, and conducting legislative bill analysis.

I was responsible for all program management for the 4 state-operated Residential Habilitation Centers. Each RHC supported individuals with intellectual and developmental disabilities in the state of Washington. I was responsible for coordinating policies and procedures. I was also responsible for standardizing processes, facilitating meetings between stakeholders, being a regulatory guide for ICFs and NFs, and looking at the statewide picture. I wrote and managed several contracts.

Responsible for reviewing all event reports for the facility and coding based on internal codes, report to complaint resolution unit as required by policy as well as work with local law enforcement, APS, CPS as needed, obtain documentation as needed to explain events, complete audits as needed, assist with human rights committee, chair QA board meetings, organize consents and ensure investigations are completed in a timely manner.

Maintain a caseload of 17 individuals, develop Person Centered Plans, facilitate team meetings, complete monthly reviews in records, keep guardians informed of important information, maintain medical records to ensure accurate information, be in charge of program implementation, train staff, model interactions, maintain yearly consents, maintain objectives per PCP, complete incident reports and enter them into the system as needed, and complete quarterly reports as required. Directly supervise the Developmental Supervisor I as well as approximately 9 3rd shift staff with supervision oversight of approximately 40 Developmental Technicians, write yearly evaluations as well as develop goals for the staff to achieve over the next year, follow disciplinary guidelines in policy, and document interactions with staff for assistance with evaluations.

Qualified Intellectual Disability ProfessionalMaintain a caseload of 25 individuals, develop Person Centered Plans, keeping guardians informed of important information, maintaining medical records (completing chart audits, updating information, filing old information, etc.), in charge of program implementation, training of staff on behavior plans and policies/procedures, teach new employee orientation, modeling interactions, perform quarterly reviews as required, directly supervise 2 program specialists while maintaining supervision over the remaining developmental technicians to ensure plans are followed and to recommend disciplinary actions if needed, maintain objectives per PCP, and helping as needed to fill in (i.e., feed, change, dress, interact, etc.).Behavior AnalystSupport individuals with Intellectual Disabilities achieve the highest level of independence possible. Supervise 2 other behavior analysts, QA psychology department which included auditing the psychology records and medical records to ensure all information was up to date and organized with no discrepancies noted, help with investigations and the IRIS report (incident reporting system), chairperson of the Programming/Education committee, help train staff, teach new employee orientation, help with behavioral issues on the floor as needed, help develop behavior plans, perform quarterly reviews, perform psychological evaluations as needed, typing evaluations, collecting and analyzing data, helping develop the person-centered plan, filling in for direct care staff when needed, assisting with answering the phone lines and handling medical records while adhering to all HIPAA regulations.

Oversee the 4 bed crisis respite home. Supervise all residential counseling staff. Approve time through the time clock system, hiring/terminating of staff, coordinating individuals to be admitted and discharged, completing discharge summaries, maintaining the budget through reconciliation of credit cards, conducting investigations when needed, intervening when behaviors get out of control, training staff, teaching new employee orientation, implementing plans, assist with writing and implementation of policies for the program, ensuring all policies are followed, conduct audits in the home, creating and organizing medical record charts as well as making sure all information is up to date while adhering to HIPAA regulations, and write plan of correction for state audits.