* Proven record of producing highly productive relationships, successful projects and solutions across diverse products and teams. * Advanced understanding of footwear components, materials, and production processes. * Able to effectively analyze and synthesize test data while layering in qualitative feedback in a concise, clear and influential manner with proven success tuning my message to a variety of audiences. * Proven communication skills targeted at both category and NXT leadership; verbal, visual and written. * Lead and influence through effective communication and storytelling within categories and footwear innovation (NXT). * Strong interpersonal skills focused on athlete/tester relationships, gathering insights, and communicating to diverse product creation teams. * Able to leverage sport-specific knowledge relevant to projects and footwear teams.

* Created and serviced product demand by providing premium customer service and communication. * Drove resolution of account issues through proactive problem solving, escalation and collaboration with internal and external stakeholders. * Provided proactive information to stakeholders through reporting and analysis to ensure product flow and issue resolution.

* Oversaw new and existing client relationships providing dedicated support for multiple products and platforms. * Coordinated and managed simultaneous client projects through all phases including: discovery, requirements, design and implementation. * Managed ambiguity of multiple inbound requests by administering clear, timely and accurate communication both internally and externally resulting in successful delivery of solutions to relevant stakeholders. * Proactively provided premium product management by leading, influencing and effectively driving meetings and working with team members to ensure that the solution met client requirements. * Analyzed data using Excel and Access using upstream formulas to find trends and make subjective product recommendations to sales and product managers. * Received company-wide recognition and award for successfully integrating and onboarding Polk's online vehicle compare service acquired through acquisition.

* Worked on teams of 6-20 contributors on large-scale projects to gather requirements and scope project deliverables to deliver customized operations management software to multi-million dollar healthcare facilities. * Provided ongoing support to customers for newly implemented software products after project completion. * Demonstrated leadership by managing timelines, goals and objectives.

NIKE, Inc. is the world's leading designer, marketer and distributor of authentic athletic footwear, apparel, equipment and accessories for a wide variety of sports and fitness activities. Wholly-owned NIKE subsidiaries include Converse Inc., which designs, markets and distributes athletic footwear, apparel and accessories and Hurley International LLC, which designs, markets and distributes action sports and youth lifestyle footwear, apparel and accessories; For more information, visit www.nike.com and follow @Nike.