Service Delivery Manager for Answers On-Demand - web based data product. Responsible for bridging the gap between client service, operations, technology, and product leadership teams to create a high level of satisfaction for premier MFR client.

* Product and operations leader for Nielsen's North America's beverage alcohol portfolio * Responsible for double digit revenue growth * Transitioned existing clients to best in class web based analytical platform while retiring legacy services * Led development and deployment of On-Premise solution to help clients understand bars, nightclub, and restaurant businesses

Provide advice and guidelines for business ideas and models for 30 students

* Managed product development of next generation market measure data integration and analytics products * Prioritized development, defined product roadmap, and piloted/partnered with leading global manufacturers and retailers to provide deeper insights for CPG manufacturers and retailers

* Discovered areas for quality improvement through study of lost sales * Improved shipping method by specializing workers and areas * Introduced replenishment, verification, and responsibility methods

* Promoted to Lead Throughput Engineer of the Intensive Throughput Improvement Process Team * Increased jobs per hour in two departments by observing functions of operators and time studies * Decreased overtime for workers by reducing inefficiencies and downtime

* Head of Global Product and Delivery for supply chain and collaboration between retailers and manufacturers within NielsenIQ's Intelligent Analytics portfolio * Led team of product leaders, data scientists, developer and delivery experts to create simple tools leveraging sophisticated models to help CPG clients understand what has happened, what will happen, and what they should do next