Charles (Tripp) Sheffield

Charles (Tripp) Sheffield Email and Phone Number

Senior Producer (Via Hanson Consulting) At Microsoft @ Microsoft
redmond, washington, united states

Charles (Tripp) Sheffield's Contact Details

Charles (Tripp) Sheffield work email

Charles (Tripp) Sheffield personal email

n/a

Charles (Tripp) Sheffield phone numbers

Charles (Tripp) Sheffield's Current Company Details

microsoft.com

Microsoft

Senior Producer (Via Hanson Consulting) At Microsoft
redmond, washington, united states
Website:
microsoft.com
Employees:
189892

Charles (Tripp) Sheffield Work Experience Details

  • microsoft.com
    Senior Producer (Via Hanson Consulting)
    Microsoft Jul 2020 - Present
    Redmond, Washington, United States
    - Coordinating and delivering a wide variety of communications to the Xbox community, including: promotions, special offers, make-goods, stand-alone messaging, etc- Delivering message sends to millions of Xbox community members on a daily basis- Meeting with partner teams to understand their needs, determine best delivery methods to fulfill those needs, then PM'ing those campaigns to their conclusion- Representing the Xbox Messaging & Fulfillment team to internal and external partners, creating a bridge between what they want and what is possible- Ensuring campaigns follow both in-company and legal guidelines + requirements
  • microsoft.com
    Producer (Via Denny Mountain Media)
    Microsoft Jul 2017 - Jun 2020
    Redmond, Wa
    Producer- Met with partner teams to understand their needs and work toward aligning their vision with what met Xbox, Microsoft, and legal guidelines- Worked to coordinate and deliver promotions, special offers, make-goods, messaging, etc to (up to) millions of Xbox community members on a daily basis
  • microsoft.com
    Xbox Forum And Reddit Support Manager (Via Affirma Consulting)
    Microsoft Mar 2013 - Jul 2017
    Redmond, Wa
    - Managed the Xbox Forum and Reddit Support Team, which was part of a larger team known as XCS (Xbox Community Support).- Began on this team in early 2013 as a forum support agent.- Worked my way to the Shift-Lead role on this team in early 2014 then transitioned to the Resource Manager role in late 2014.- Moved upward in mid-2016 to the team manager role focusing on big-picture projects, platform migrations, and team impact to partners.During my time on this team, Xbox Forums and Reddit Support (which was just "Xbox Forum Support" when I joined) grew from literally one agent (myself) handling support on Forums.Xbox.com to a team of 10 vendors handling support and community building on Forums.Xbox.com and Reddit. We were responsible for creating content which is viewed by hundreds of thousands to millions of forum and Reddit users per month.
  • microsoft.com
    Office Manager
    A & M Hospitalities (Hampton Inn & Suites) 2011 - 2013
    Valdosta, Ga
  • microsoft.com
    Assistant Manager
    Georgia Theatre Company 2005 - 2011
    Valdosta, Ga

Charles (Tripp) Sheffield Education Details

  • microsoft.com
    Valdosta State University
    Business Administration, Management And Operations

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Frequently Asked Questions about Charles (Tripp) Sheffield

What company does Charles (Tripp) Sheffield work for?

Charles (Tripp) Sheffield works for Microsoft

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Charles (Tripp) Sheffield's role in his/her workplace is Senior Producer (Via Hanson Consulting) At Microsoft.

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What schools did Charles (Tripp) Sheffield attend?

Charles (Tripp) Sheffield attended Valdosta State University .

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Charles (Tripp) Sheffield has skills like Leadership, Microsoft Office, Visual Studio, Team Building, Team Management, Customer Service, Social Media, Technical Support, Public Speaking, Community Engagement, Esports Knowledge, Community Management, Management, Marketing, Video Games, Sharepoint, and Customer Support.

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Charles (Tripp) Sheffield's colleagues are Florencia Godoy, Alvin Ashcraft, Dennis Steltjes, Michael Steven Peñafiel Aviles, Gigi Becali, and Najrul Islam. and Balloon And Decor.

Who are the industry peers of Charles (Tripp) Sheffield at other companies?

Charles (Tripp) Sheffield's peers at other companies are Brian Pizer, Christina Harris, Sandi Piatz, Alain Fernandez, Marcela Thomas, and Ari Cook. and Richard L. Tso. Charles (Tripp) Sheffield's peers at other companies are Brian Pizer, Christina Harris, Sandi Piatz, Alain Fernandez, Marcela Thomas, and Ari Cook. and Richard L. Tso.