• Lead and manage a team of freight handlers and drivers during night shifts, ensuring optimal performance and adherence to company policies.• Oversee the loading and unloading of freight, ensuring accuracy and efficiency in order processing and shipment preparation.• Enforce safety protocols and compliance with industry regulations to ensure a safe working environment.• Track key performance indicators (KPIs) related to freight operations and implement improvements as needed.• Provide training and support to new employees, ensuring they understand operational procedures and safety practices.• Address operational issues that arise during the night shift, implementing solutions to minimize disruptions.• Collaborate with other supervisors and departments to ensure smooth transitions between shifts and effective communication of any issues.• Assist with inventory control and ensure proper documentation for incoming and outgoing freight.

● Manage day to day operations of 12 small format stores maintaininglabor, fuel and general inventory as well as cash control.● Analyze daily sales and expense reports and develop action plans toaddress and improve any underperforming areas in order to hittarget goals.● Conduct weekly communication meetings with all site employeesand market director ensuring all important communications arereceived and executed.● Increased and maintained staffing by actively recruiting, hiring,training, and providing timely performance feedback and follow up.

● Recruited, hired and trained associates, developing them into productive team memberswith extensive knowledge of products, as well as company policy and procedures.● Provided strong service to customers, increasing customer experience, and loyalty.● Reviewed daily reports and formed business plans to increase store comp and productavailability.● Handled day to day financials, balancing accounts, recording sales, and securing deposits.● Scheduled a team of 10 associates based on business need, customer flow and budget.● Controlled inventory by implementing audits and ordering according to product movementincreasing in-stock.● Scheduled and prepared customer freight for deliveries, pickups and shipping.

● Hosted small scale private events serving anywhere from 10 to200 guests.● Prepared contracts and constructed menus based on budget andevent size.● Held business meetings and negotiated with outside vendors tobalanced service with cost to ensure profitability,● Developed and maintained effective client relations by providingefficient and professional customer service

● Directed day to day operation of a 90,000 sq ft buildinggenerating more than 20M in annual revenue.● Hired, trained, and developed a staff of 8 managers and 55 teammembers while creating an employee friendly work environmentreducing turnover by 75%, and increasing associate engagement andretention by 10%.● Ensured inventory and logistic strategies were implemented successfullyresulting in a 63% decrease in shrink.● Enhanced store experience and generated repeat business increasingmerchandise sales by 5% as well as customer traffic and averagetransaction amount by more than 2%

● Ensured the company remained in compliance with all laws andregulations along with company implemented policies.● Supervised and trained 25 team members in cash handling,inventory control, sales and company operations.● Supervised back receiving area overseeing all daily shipments,accepting warehouse loads and inspecting received products forquality standards.● Executed all phases of employee recruitment, includingidentifying company needs, performing candidate screenings,conducting interviews, extending job offers, onboarding andtraining completion.

● Primary responsibilities included transferring or supervising the transferof passengers, cargo and equipment to and from air, land and watertransport by manual and mechanical methods including cranes and lifts.● Conducted daily inspections, completed and filed all documentationsfor inventory received and loaded.● Created strategic receiving and loading plans for all shipments.● Maintained safety compliance on all loading equipment by conductinginspections and quarterly maintenance