Resumed position as Client Services Supervisor of Admin until lateral transfer in 2005 to a payroll department. Oversaw up to 8 Payroll/Senior Payroll Specialists with client lists of approximately 250+ clients each. Continued training Payroll Specialists in Advanced Certified Training school in their goal to become Senior Payroll Specialists. Oversaw the Quarter/Year End tax packaging process and shipping to approximately 13,000 clients reducing the process from 5 to 3 days.

Payroll Specialist for eight months then attended Advanced Certified Training to became a Senior Payroll Specialist. I transferred to a Lead Administrative position in charge of Reception and Accounts Receivable four months later. I was a trainer in future Advanced Certified Training classes for approximately 11 years, specializing in Third Party Sick Pay. Promoted to Client Services Supervisor in 2005 responsible for the Reception area, Accounts Receivable of approximately $24 million annually, the implementation of a new phone system, balancing weekly and monthly reports and mentoring new Payroll Specialists.