Catherine Palmer Email & Phone Number

Erlanger, Ky

Represents and operates the #1 Driving School in NKY.Oversees and manages 7 employees along with 5 vehicles.Efficiently schedules sessions through multiple different means of communication for 3 separate Northern Kentucky Counties.Responsible for setting up all Student Road Tests with the KY State Police for each county.Available to students and parents at all hours to answer any questions or concerns.Professionally Licensed as Driving Instructor to train students how to drive within our program.

Hebron, Ky

Supporting sales representatives and coordinating sales-related activitiesResponsible for processing sales orders, scheduling from distribution center to ensure on time and correct delivery.Contributes to customer satisfaction by ensuring the accuracy and timely processing of orders.Handles orders by email or telephone and check that they include correct prices, discounts and product numbers, contacting customers to resolve any queries.Prepares reports on sales by individual representatives, sales by product line and sales to individual customersResponds quickly and efficiently to all incoming sales inquiries, by email and telephone, preparing brochures as required.Liaise closely with customers, logistic department, sales department, Marketing department, Design, Production, Licensing, Quoting, Labels, Samples, Developers, Buyers. Arrange & ship domestic and international samples, supplies as well as related documentation.Created, compiled and delivered reports a week, using Excel, Microsoft Access, Microsoft Sales Model, Microsoft Power point, Microsoft Word, Crystal Reports, VM (Visual CRM), Capepack, etc.Responding to customer and management enquiries regarding service schedules, inventory and shipment status.Maintaining daily reports to ensure orders and schedules are completed.Resolves customer complaints regarding sales and service.

• Responsible for observing and applying developmental programs. • Responsible for preparing play and learning materials to set up children's environment.• Responsible for supervising and training staff and students undertaking child care training programs. • Keep record of children's growth, development and behavior. • Provided guidance on children's behavior and social development. • Help children with daily routines such as dressing, toileting, eating and sleeping.• Supervise children's play with making sure of their safety. • Responsible for preparing meals and snacks. • Maintain environment very clean, appealing and safe.

• Responsible for setting up and maintained display.• Creating positive, lasting impressions of relative companies.• Increase awareness of products through collateral distribution, product demonstrations, etc. • Took surveys, handed out Marlboro coupons and created and distributed initialed Zippo liters.

• Communicated with customers, employees and other individuals to answer questions and explain information about the gym’s services. • Sold and promoted various gym and personal training memberships to non-members and members.• Planned and executed marketing events and programs that produced qualified leads.• Created and executed marketing/PR campaigns, including new product introductions and existing product development.• Increased credibility and client awareness by developing technical/non-technical marketing and presentations, public relations campaigns, and newsletters. • Reviewed files, records and other documents to obtain information and respond to requests.• Accessed computerized financial information to answer questions related to specific accounts.