Organizational Design and Development ~ Project, Strategic and Tactical Planning ~ Global Operations and Facilities Management ~ Needs Assessment and Analysis

Provide business analyst support to Global Defense Operations. Provide analytics on new or existing organizational plans, business processes, facility management, and organizational change. Track, extract, clean, and process data in order build and maintain analytics to current business operational models. Create and provide weekly/monthly reports and present findings to leadership. Analyze and process data, building and maintaining models and reports and developing dynamic, data driven solutions using Excel, PowerBI or Tableau.

• Developing and delivering system requirements and Instructor Led Training courses and Testing (Systems Integration, User Acceptance, Train the Trainer, Vendor and End User) for NGFM core, development and end users in Costpoint, iValua and Integrify finance transformation software systems.• Developing technical specifications to build and managing technical training environment and testing sandbox for use during development and delivery of NGFM ILT training materials.• Identifying and resolving issues, conflicts, risk and opportunities that can impact development and delivery of NGFM ILT trainings via SharePoint, Microsoft Teams, PME team and training configuration delivery sites.• Serving as liaison and point of contact with vendors and finance workstream leads, staff, vendors, project management team and key stakeholders as relates to development and delivery of tasks, trainings, presentations, briefings and work product in support of NGFM.

• CSG Business Operations SharePoint, TEAM, and Tableau systems administrator. • Provides systems analysis of CSG, ESG and integrated applications and automation services evaluations for related and shared services for Business Operations and related services (GWA, OTIS requirements development, Tableau, SP automation, 3rd Party and Booz Allen developed software systems)• Serves as events, technical AV services and logistics lead on the Women's Forum committee.

Serves as CONNECT Events, Logistics and Communications Lead for CCG Internal and Firm wide events, which includes providing corporate event and communications management, outstanding customer service, budget and event calendar management, relationship management with internal and external customers and vendors. Serves as liaison between the Chiefs of Staffs, MUSE Team and other markets as needed.

Coordinates internal and external product management and marketing efforts for the Internet of Things (IoT) and Strategic Alliances teams by: • Directing, managing and providing oversight of content strategy for select Internet of Things (IoT) and Strategic Alliance Partnership integrated marketing campaigns via multi-marketing platforms. • Providing direct support to multiple lines of business via cross-cut services in event management, marketing collateral development, communications and messaging. • Managing cross-agency, vendor and internal management throughout content production process• Developing end-to-end concept, writing and editing of messaging, narratives and stories • Supporting team thought leadership strategy and production of marquee assets for critical milestones and business priorities

Senior Learning Systems Instructional DesignerServes as Senior Learning Systems Instructional Designer with a focus on consulting and mission operations. Assesses and evaluates organizational design, analyze business process requirements, manages process and workflows, designs and delivers training solutions to address client needs. Creates training materials, course content, provides instructor training, and conducts training to meet and exceed client expectations by utilizing the following methodologies:• Evaluates and assesses organizational structure and requirements (Business Process Analysis and Design)• Applies Instructional Systems Design (ISD)methodologies to determine best training solutions • Determines and develops a plan for training materials and training delivery methodsCurrent/Past Projects: • Technical systems lead for Business Process Improvement and training tools development for DHS Office of Biometric Identity Management. SharePoint and Visio web services development, technical process improvement sessions lead, technical lead for development of improved SharePoint and Visio Web Services process routing/notification. • Develop the DHS Homeland Security Acquisition Institute (HSAI) Course Design Document (CDD) for Cybersecurity Decision Support for Procurement, Test and Evaluation Professionals Training. • Designed and developed the Strategic Innovations Group Data Science staff cohort training program learning materials and case activities for participant team challenge: creating and delivering a Solver Space client product/service proposal, presentation, and pitch. • Provided and conducted project plan audit capability for the DHS US Immigration and Customs Enforcement (ICE) Homeland Security Investigations On-Line Money Laundering Training Modules (OLMLTM).

Manages systems and practice software for the dental practice. Provides information technology support and administrative management for network, hardware, and software installations. Serves as technical and product liaison between vendors and staff for new technologies in the dental industry. Designs clinical and technical training materials and delivers staff training for clinical, technical, and administrative systems.

Project and program development of training plans, presentations, marketing, resource and event management for domestic and international events. Managed, developed and delivered training, presentations, materials, contract administration and management, and promotions for all training for 3D digital dental SimPlant software education programs (universities, Veteran’s administrations, and military installations). This included speaker, KOL, and mentorship development from the dental clinical communities. Coordinated joint training and educational initiatives with OEM business partnerships in Implant, Laboratory, Research and Development, and Cone Beam technologies to promote SimPlant products and Services in domestic and international offices. Designed and delivered international user conferences in Vienna, Austria (2008) and in Monterey, CA (2009)

Conducted staff training and seminars for new federal dental and medical device regulatory requirements. Managed university relationships, speaker contracts, expenditures, develop promotional opportunities involving continuing education, marketing, speaking engagements that comply with regulatory and corporate guidelines for Continuing Education and Physicians Payment Sunshine Act. Ability to consult and collaborate with business partners to assess and determine training needs. Established good rapport with business leaders, key opinion leaders, domestic and international colleagues.

Product and Program Management (27 June 2007 – 1 January 2012) Liaison between US market and HQ on product and program development, design, software trends and features; coordinate and conduct product testing, user acceptance testing, product development and evaluation; product release management; OEM partner, KOL, customer and staff training, quality assurance for 3D printing, rapid prototyping and stereolithography. Develop organization-wide training strategies and philosophies. Assess the internal climate to create relevant training programs. Develop and roll out all training strategies to improve performance, customer satisfaction and staff product proficiencies.