Carmel Bonitatibus Email & Phone Number

Peoria, Az

A results-driven leader who establishes customer and operational best practices throughout the company. • Manager of: warehouse manager, route manager, purchaser, two vehicle calibration technicians, four employee technicians, a technician trainee, general warehouse employees, and three customer service representatives• Oversee the organization, scheduling, and routing of three independent contracting technicians• Implemented check-in/check-out procedures for a faster and more organized transfer of auto glass and parts between vendor and technicians• Customer retention and satisfaction through a quality control process of training/mentoring technicians along with customer follow-up visits• Scheduling of company fleet maintenance• Purchase, installation, and maintenance of department equipment• Employee onboarding, scheduling, and termination• OSHA Compliant

Chandler, Arizona, United States

Organize and manage the daily auto glass installation of a six day a week operation averaging 900-1200 installations weekly with 40 independent contractors, 6 employee technicians and 1 warehouse technician. • Direct Management of: the Routing Manager, Purchasing Manager, Out of Town Service-add on Coordinator and Administration Assistant along with 4 warehouse employees• Duties also included Warehouse Management and Facilities Management

Eureka, California

• Managed advertising sales staff, multi-media advertising sales representatives, and advertising agents• Organizing and distributing sales collateral of digital and print• Daily duties included: receivables, expenses, daily huddles, networking, social media content• Weekly flash calls and weekly advanced digital calls with corporate and publishers. • Page layout and design—special section publications

Eureka, California

• Management of four departments: Creative/Pre-Press, Press, Fulfilment (Bindery, Inserting, Mailing), and Receiving• Scheduling of all employees and department equipment maintenance• Employee onboarding• Commercial print development, budgeting, purchasing (newsprint, ink, equipment parts, etc.)• OSHA Compliance and Environmental - Safety and wellness • Responsible for in-house and commercial printing deadlines, customer retention, and customer satisfaction• Day to day operations of print production facility and office building• Installation of new equipment and equipment repair• Coordination of two major remodeling’s of office building

Tempe, Arizona

• Print Consulting and Management. • Published two monthly newspapers in North Chandler and North Tempe, Arizona.

Tempe, Arizona, United States

• Managed front office staff including, Customer Service Reps and Auditors. • Managed Bar/Lounge staff along with all liquor, beer, and supply orders, including inventory management. • Social Media Marketing upload and monitoring. • Assisted General Manager with daily operations and acting GM when GM out or unavailable.

• Manager of five departments• Hands-on in all departments when necessary• Scheduling of all employees and department equipment maintenance• Employee onboarding—safety and wellness• Commercial print development• OSHA Compliance and Environmental• Responsible for: in-house commercial printing deadlines, customer retention, and customer satisfaction

Hattiesburg, Mississippi, United States

• Responsible for the day to day operations of a 24 hour, 6 day a week commercial print facility • Management of five departments • Scheduling of all employees and department equipment maintenance• Employee Onboarding - Safety and wellness• Commercial print development • OSHA Compliance and Environmental • Responsible for: commercial printing deadlines, customer retention and customer satisfaction

Education record

Certification Letter Press, Offset Press, Flexographic Printing, Cold Web Printing

Became the Education Chairman at the Buffalo News for the GCIU