KegWorks is a fast growing, leading online retailer of home and professional draft beer equipment, bartending tools, premium cocktail ingredients and novelty items, as well as high quality commercial products and supplies used in restaurants and bars. Simply put, we sell Tools for Drinking. As a member of the organizational leadership team, I am involved with all aspects of company management and direction. My major role is to lead and manage all consumer focused sales channels which include our branded websites, Amazon, Walmart and eBay marketplaces. I lead all aspects of management, operations and marketing for each channel, ensuring strong customer experience, content development, effective SEO, merchandising and maximized PPC. Additionally I lead our Customer Care service team. My daily goal is to drive sales and to positively impact contribution margin of each channel. Show less

Supervised retail stores and store management teams. Facilitated new store procurement, working with teams to meet store opening expectations and timelines. Provided direction to store managers on staffing, scheduling, payroll, training, performance and customer service. Oversaw all logistical issues associated with product flow.

Manage all aspects of product selection, creation and category management for thriving B2B/B2C ECommerce and commercial sales channels.

Managed 21-store district along the Northeast region consisting of $28 million in sales and 190 associates. Oversaw store performance against plan, shrink goals, merchandising and visual display, hiring and training. Recognized for achievements in sales, shrink, training, staff development, and visual merchandising.

Directed retail and back office operations including 6 direct reports and an overall staff of 100. Managed P&L for all locations including managing back office administration and cost. Developed strategic direction for store concept and environment while improving top line growth and protecting bottom line profit. Successfully opened and converted stores to maximize brand exposure, diversified the concept by locating stores in a mix of mall, strip center and free standing locations, expanded consumer base by 50%. Implemented customer service standards and training that provided consistency and boosted morale. Deployed sales and shrink incentive programs and payroll guidelines that contributed to comp store profit improvement of 18% year on year. Established exemplary business model for inner city retailers and received national recognition by Inc. Magazine as one of the "Top 100 Fastest Growing Inner City Businesses in America" (2000, 2001, 2002). Show less

* Supervised 10-store district. Recruited, hired and staffed all stores, while driving sales to meet regional business goal. Conducted audits and inventory checks, insuring merchandising and marketing directives are followed. * Ranked first in district within first quarter of taking over, improving sales volume by 17%. * Immediately decreased shrinkage to less than 1% within first inventory period. * Successfully launched new pre-teen girl concept within district.

* Directed business investments including management of two franchised restaurants. * Transformed poor performing locations to profitability by reducing inventory levels and staff while expanding product lines, improving margins and negotiating terms with vendors. * Improved earnings by 15% during first year, and 33% by the end of second year.