-Evaluated and issued monthly performance reviews for each member of my team.-Implemented company business strategies within the Mobile space.-Compiled monthly performance metrics in order to identify areas of improvement.-Interpreted company reports to identify potential areas of money loss and discovering what is causing write-off within our Mobile phone business.-Worked with the Mobile Manager to establish expectations and behaviors.-Taught employees how to handle… Show more -Evaluated and issued monthly performance reviews for each member of my team.-Implemented company business strategies within the Mobile space.-Compiled monthly performance metrics in order to identify areas of improvement.-Interpreted company reports to identify potential areas of money loss and discovering what is causing write-off within our Mobile phone business.-Worked with the Mobile Manager to establish expectations and behaviors.-Taught employees how to handle different types of customer situations. -Coached employees with in-the-moment trainings on how to best overcome customer objections and how to properly handle different situations.-Conducted new employee training sessions which introduces them to expected behaviors, company guidelines, as well as the culture. Show less

-Educated customers on how to use technology.-Led new employees on how to accomplish day-to-day tasks.-Communicated with associates on how to best meet the needs of the customer.-Maintained product and ensured a great level of overall quality within store.-Learned the various systems within the company.-Multiple Sales MVP awards accredited to exceptional performance