* Key Holder, Mobile Expert, Retail Sales Associate * Acting Manger when one was not present. * Performing the highest levels of customer service. * Opening and Closing Store during hours of operation. * Complying with My Merchandise and all company policies and procedures. * Inventory counting and stock on hand. * Daily deposits and all store cash handling. * Exceeding all monthly sales targets per quota. * Lead, motivate, trained and directed staff members.

* Service Manager, Bar Manager, Training Manager, Assistant Kitchen Manager, Kitchen Professional, Corporate Trainer, Team Lead Line Cook, Neighborhood Expert, Professional Team Member * Maintained a safe working environment. * Ran and executed shifts with high-levels of guest service using company polices. * Wrote FOH schedules by using forecasted annually weekly sales, by keeping staffing levels under target labor percentages. * Interviewed, hired and set up new team members training. * Performed weekly liquor inventory counts, controlled and improved bar cost staying under target percentages. * Liquor and beer ordering through vendors. * Produce and some food ordering through vendors. * Small ware and supply ordering through vendors.

As Store Manager I plan and direct the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base in my area at the Tampa Premium Outlets.