* Handling Outbound /Inbound Queries from Corporate/Travel Agents/FIT/GIT * Making and Sending Proposals/Quotations/Rate Letters/ Invoice/Contract etc. * Booking Tours and follow up of the same. * Led sales teams as well as marketing to reach the target maximizing market impact and sales volume and maintaining high level of customer satisfaction. * Responsible for coordinating with the existing client of the company. * Being Focal point between Sales and Marketing Department * Meeting the new target clients and converting them into clients. * Planning and developing and appointing new business partners to expand products reach in the market and working in close interaction to assist them to promote our product. * Insures that the team is getting all the necessary information for the traveler to make their bookings. * Come up with new ideas and suggestions wherever necessary in the interest of the company. Show less

* Developed tourism strategies and enabled promotion of Inbound and Outbound tourism. * Developed marketing plans and coordinated with vendors for same. * Trained new employees on projects and maintained knowledge of tourist places. * Assisted Tourism Director and achieved all tourism related objectives for same. * Coordinated with various departments and developed effective tourism products. * Analyzed market and prepared services and products to attract more tourists to assigned area. * Determined tourism activities and ensured its effectiveness in both private and public sector. * Designed various events and promotions to attract more tourists. Show less

Expansion of B2B Business. Handling agents for FIT,Mice,GIT and incentive Tours.Focus in South India, East India, punjab, Mumbai and Nepal market. Responsible for establishing business relationship with existing as well as new B2B agents.

* To oversee all aspects of the visa & Immigration service, ensuring that the process run smoothly. * to oversee all completion of all relevant visa and immigration documents and ensure that they are received within the time set by the government . * Maintain strong working relationship with all client and colleagues * To take full responsibility of all Immigration Issues and Operations remaining up to date with any changes to legislation. * Working closely with the Typing team to ensure that the visa is typing properly. * Helping team to manage all the task and providing advice in processing the visa. * Taking appropriate action/decisions depending on the situation in order to get more visa approval. * Monitored phone calls and emails and answered all Visa regarding queries to the clients.

* Finalized sales for packages, delivering tour information, answering client questions and making the quote accordingly. * Creating both Out bound and In bound Tour packages according to client's requirements. * Provided initial contact to elite clientele, responding quickly and diplomatically to client concerns to ensure superior service and satisfaction. * Handled all south and rest of India queries including FIT/GIT/MICE related queries.

* Identify client needs and develop customized solutions, this involves understanding, primary objects and implementing solutions to established budgets. * provide written reports and give product presentation to clients to explain system solutions and potential business impacts. * Coordinated with clients to communicate process understanding test strategies and suggested system enhancements. * Attended meetings with clients and development team to communicate program changes utilized information to update documentation and planning. * Conducted troubleshooting methods in customers' technical problems. * Maintained database of inventory of workstations and associated equipment. * Handled all staffing concerns including recruitment, training, coaching, performance reviews. Show less