Ben is an experienced technology consultant with many years of experience leading product development and technology teams. He has a successful track record of delivering complex projects and products for high-growth companies, ranging from startups to established enterprises. Ben has expertise in software development, cloud infrastructure, and data analytics. He is a strategic thinker and a collaborative leader who has a passion for solving business problems with technology. Throughout his career, he has built strong relationships with cross-functional teams, stakeholders, and clients, earning a reputation as a trusted partner and a results-driven leader.

The role was no longer open for remote work as the Company decided to return to full in office work. While there I:- Lead product development of the GreyMatter advanced field mapping tool.- Spearheaded a new product to change the way GreyMatter receives security alerts and does incident detection.

Working directly for the CTO I was responsible for specialty projects including research and product development. This included researching API’s that we were considering integrating into our service and competitive analysis on direct competitors. Led feature development as technical product manager for consumer facing and internal projects. Results were a large increase in merchant adoption for our upsell email product and increased efficiency between teams internally.- Led product initiative to improve merchant marketing to customers. Custom email marketing capability based on our customer activity data to message appropriately. We integrated with Auth0 2FA for our security layer, Sendgrid and Twilio for messaging and Klaviyo for the user identification and cohort analysis. Quality testing using internal accounts and event tracking in Splunk.- Researched APIs to determine our competitive advantage and future partnerships. Deep research into partner APIs including Celigo, Netsuite, Salesforce, Zapier, Akeno and shopify. Provided detailed reports to enable strategic decisions to provide the most cost effective solution to develop future products.- Developed internal tools to streamline the integration of marketing, sales and support data. This project involved pulling data from APIs used by the different teams, including Hubspot, Zendesk, Airtable and Looker. Implemented features to dedupe and scrub data from the different platforms to avoid confusion. Developed dashboards within Looker to display a unified view of this data.

Created a unique payment platform for merchants in underserved industries. Rapidly built an MVP for processing payments. Immediately built a team and developed tools to administer the platform which allowed merchants to track payments. We experienced rapid growth, achieving over 100% processing growth per month for the first 6 consecutive months.- Launched a payment platform from concept to production to enable high risk merchants to process payments outside of the standard credit card processing rails.- Implemented installations on customer ECommerce websites. Built a team of engineers and implementation specialists who were responsible for installation of our plugin on the merchant website and configuring the merchant access and authentication on our service.- Lead a customer success team to help ensure merchant satisfaction. Created a knowledge base on Zendesk solutions to common issues. Advised the customer service team on best practices for using Zendesk to triage tickets and reduced average response time for all tickets to 24 hours.- Lead agile development process with sprint ceremonies and biweekly deliverables. Lead all stages of development ceremonies - sprint planning, daily standups, end of sprint reviews and retrospectives. Worked with engineers to create stories from technical product specification, breaking these into epics when needed. Held daily standups to track progress.- Tracked data analytics to monitor project success on the macro end and tracking how specific users interacted with our system in detail. Built dashboards for executive KPI tracking financial reporting using custom data dashboard and google analytics and user interaction using several tools including - segment, heap, google analytics and fullstory.

Formerly Mog.com. I was with mog for 1 1/2 years when the acquisition by beats happened. I spent most of my time working on the next generation web player for beats new streaming music service. Beats Music was acquired by Apple for ~ $3 Billion.

Lead developer for administrative section of the splunk IT search product.

Lead developer on the redesign of barneys.com following JAG's purchase of Barneys in 2005.Lead developer maintaining and adding features to ninewest.com, bandolino.com, easyspirt.com, jny.com, jonesapparelgroup.com and several of their internal tools. Created a new administrative interface for managing products across multiple brands and websites.Operations responsibilities included carrying the operations support pager on rotation.

Consultant working on wireframe and prototyping new project ideas for internal brainstorming sessions.

Develop interfaces to connect to our advanced search and recommendation engine.

Lead frontend developer for many high end clients. Including zagats, corcoran, dechert, rapstation, battlebots and many more.

Taught EMT, CPR and AED skills classes to nurses, ems personel and corporate office staff.Certified NYS EMT, part time volunteer with central park medical unit.

Taught snowboarding