Benjamin Jacks

Benjamin Jacks Email and Phone Number

Customer Support Manager @ Esgi Software
elkhart, indiana, united states

Benjamin Jacks's Contact Details

Benjamin Jacks personal email

Benjamin Jacks's Current Company Details

esgisoftware.com

Esgi Software

Customer Support Manager
elkhart, indiana, united states
Website:
esgisoftware.com
Employees:
18
Industry:
E-Learning
Client Services Representative at Assurance | Prompt Customer Service Provider

Benjamin Jacks Work Experience

  • esgisoftware.com
    Customer Support Manager
    Esgi Software Apr 23 - Present · 1 yr 11 mos
    Elkhart, Indiana, United States
    Leading ESGI’s Customer Support team and working with Pre K-2 educators! Excited to get started!
  • esgisoftware.com
    Communications Intern
    Lake County Administrator'S Office May 08 - Aug 08 · 3 mos
    Sent out daily news clips of local articles pertaining to Lake County to all county employees via email, helped write scripts for public service announcements-one pertaining to keeping lakes and ponds in Lake County clean, helped with production of televised Lake County Board meetings, and occasionally wrote talking points for County Administrator when necessary. Also worked on creating new website for Lake County.
  • esgisoftware.com
    Legislative Intern
    Minnesota State Senate Jan 08 - May 08 · 4 mos
    Responded to letters from constituents, took phone calls, helped create filing system, assisted in research for Light Rail Transit legislation, and substituted for committee pages when needed. Constituent letters were in response to issues in Senator Pappas' district in St. Paul.
  • esgisoftware.com
    Customer Success Manager
    Convr Dec 18 - Mar 20 · 1 yr 3 mos
    Schaumburg, Illinois, United States
    Managed numerous existing client engagements, along with a number of customer onboarding projects. Onboarding stage required project management (project planning, product implementation) and technical skills, along with client relationship management skills. Worked with existing customers focuses on client relationship management problem solving skills. In addition to using client relationship management, project management, technical skills, and prior years of commercial P&C insurance knowledge to work with our customers (D3’s products are designed to assist commercial P&C underwriters with the risk assessment process), my current role required me to lead our Quality Control team, as well (team management, leadership, and communication skills used). Additionally, problem solving, technical, project management, and communication skills were required, when working internally with other D3 teams, in order to ensure that products and services are delivered within expected time frames to our customers.
  • esgisoftware.com
    Customer Success Manager
    Aclaimant Mar 20 - Jun 21 · 1 yr 3 mos
    Chicago, Illinois, United States
  • esgisoftware.com
    Claims Adjuster
    Gallagher Bassett Apr 14 - Sep 14 · 5 mos
    Rolling Meadows, Illinois, United States
  • esgisoftware.com
    Casualty Claim Adjuster I
    American Family Insurance Jan 13 - Apr 14 · 1 yr 3 mos
    Madison, Wisconsin, United States
  • esgisoftware.com
    Claims Associate Adjuster
    American Family Insurance Feb 12 - Jan 13 · 11 mos
    Madison, Wisconsin, United States
  • esgisoftware.com
    Director Of Member Experience
    Sales Assembly End date missing
    Chicago, Illinois, United States
    As our industry’s only Scale-as-a-Service platform, we’re the trusted partner for leading B2B Tech companies on their journey to Scale Better, Scale Faster, and Scale Smarter. Our frictionless & all-inclusive membership platform provides our members with access to the programs, trainings, certifications, tools, talent, resources, strategy, advisory, and peer connections they need - all in one place
  • esgisoftware.com
    Assistant Account Manager
    Alliant Insurance Services Feb 17 - Sep 17 · 7 mos
    Irvine, California, United States
    Serviced accounts for clients on Property & Casualty—Healthcare Team (primarily physician groups and individual medical providers). Position responsibilities included: Handling immediate requests directly from clients, policy renewals, agency invoicing, assisting producer with client account marketing efforts, handling certificates of insurance and policy endorsement requests, and policy checking. Skills utilized: Communication, interpersonal, relationship building, organizational, time management, ability to adapt to changing work environment and learn quickly, project management, analytical, problem solving, and teamwork. Epic and Sagitta agency management experience.
  • esgisoftware.com
    Various Employee
    Depaul University Jun 04 - Jan 12 · 7 yrs 7 mos
    Chicago, Illinois, United States
    Served/serving as a Youth Baseball Umpire, Youth Baseball and Adult Softball Field Supervisor, Basketball Scoreboard Operator, and Outdoor Ice Rink Operator. Umpired game behind home plate, in charge of setting up baseball and softball fields for games, served as overseer of baseball and softball games, and kept score of basketball games via scoreboard and score-book. Developed personal relationships with coaches, players, parents, and other umpires; also improved people, leadership, and organizational skills.
  • esgisoftware.com
    Senior Customer Success Manager
    Aclaimant Jun 21 - Oct 21 · 4 mos
    Chicago, Illinois, United States
    Continued CS work with existing book of business, but expanding CSM role, from an internal leadership/CS process perspective. Looking forward to the challenge ahead!
  • esgisoftware.com
    Account Manager
    Insureon Oct 17 - Aug 18 · 10 mos
    Chicago, Illinois, United States
    Handled the allied health property and casualty book of business for Insureon's BIN account management team. Handled the policy renewal and marketing process for our allied health clients. Primarily working with general liability, errors and omissions, business owners, and workers compensation policies--handling coverage nationwide. Majority of accounts were small business--worked with larger carriers to renew and market these policies (CNA, Hartford, USLI, Liberty Mutual, Hanover, etc.). While working in this position, held a P&C producers license in all 50 states. Skills utilized: Communication, interpersonal, relationship building, organizational, time management, ability to adapt to changing work environment and learn quickly, analytical, problem solving, and teamwork. Also used sales skills (cross selling) to sell new lines of business to existing clients.
  • esgisoftware.com
    Client Services Representative
    Assurance Oct 14 - Feb 17 · 2 yrs 4 mos
    Schaumburg, Illinois, United States

Benjamin Jacks Education

  • esgisoftware.com
    Masters in Education 2009 - 2011
  • esgisoftware.com
    University Of Minnesota
    Bachelor Of Arts in Political Science 2005 - 2009

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Frequently Asked Questions about Benjamin Jacks

What company does Benjamin Jacks work for?

Benjamin Jacks works for Esgi Software

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Benjamin Jacks's role in his/her workplace is Customer Support Manager.

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Benjamin Jacks works in the industry E-Learning.

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What schools did Benjamin Jacks attend?

Benjamin Jacks attended Depaul University, and University Of Minnesota .

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Who are Benjamin Jacks's peers at other companies?

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