Becky Houston Email & Phone Number

United States

Memphis, Tennessee, United States

Greater Memphis Area

 Outpace operations of 40+ Real Estate Agents, including the leadership team, through providing marketing support, andassisting with daily operations, listings, contracts, and closings. Maximize operational efficiency through overseeing front desk operations and streamlining processes, including checklists. Emphasize marketing efforts by producing marketing material such as house brochures, postcards, and listing presentations. Maintain sufficient and expert team by onboarding and offboarding Agents. Boost company and listings awareness by managing posting on social media platforms (Facebook, Instagram, and Twitter). Ensure compliance with TREC standards by quality controlling all paperwork and processing numerous executed purchase andsale agreements with earnest money and closings with commission checks.

Memphis, Tennessee

 Streamlined operations of a team of 40+ leadership and Real Estate Agents by providing support with phone and listings. Maintained accurate and organized files and confidential listings through record keeping and updating. Provided outstanding client service by answering multi-line switchboards professionally and politely.

Memphis, Tn

Managed and maintained executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointmentsEnhanced communication between multiple departments and executive team, fostering a sense of teamwork and collaboration Planned and coordinated the annual National Sales Meeting, conferences, holiday parties and morePerformed research, data collection, statistic compilation, document generation as necessary to complete special projects and price quotesHandled confidential material at the highest level

Memphis, Tn.

Responsibilities included but not limited to: Coordinate advertising and marketing efforts for Crye-Leike Realtors Corporate office and for Crye-Leike agents. Direct advertising and editing for Crye-Leike's largest publication, The Home Buyer's Guide and coordinate advertising efforts in The Commercial Appeal.Train real estate agents in the usage of various marketing programs offered by Crye-Leike.Provided adequate signage and courier support for offices in the Memphis region.Maintained supplies and organized billing for the Crye-Leike Company Store.Assist real estate agents in TREC compliant marketing materials regarding signage, direct mail pieces, brochures and business cards.

Memphis, Tn

Supervised and trained Listing secretary and Graphic designer. Processed executed purchase and sale agreements with earnest money. Performed quality control review of all paperwork submitted from real estate agents to ensure compliance with corporate control and TREC standards. Supported office throughout day and readily available for complete operational support. Attended meetings with the Managing broker (as required), coordinated calendar, anticipated needs and ensured materials and information for daily use and meetings are prepared, submitted and/or in-hand timely. Edited photos, created and used templates for property flyers, and created original flyer designs.Edited copy writing by real estate agents for use in marketing and advertising materials.Drafted and distributed internal notifications and announcements. Duties also included phone support, expense reporting, scheduling, meeting coordination, filing and copying, etc.100 percent pass rate on all internal and external audits.

Shelby Oaks Drive

Ensured compliance with company standards for personnel administration and performance, service to patrons, and room rates.Delegated authority and assigned responsibility to all employees; supervised work activities of all employees.Ensured staff received proper training for each position. Monitored cost controls on a regular basis.Performed duties of Sales Manager including working with travel agents and direct bill accounts.Inspected guest rooms, public access areas and outside grounds for cleanliness and appearance.Answered patrons’ complaints and resolve problems to maintain Guest Satisfaction.Ensured bank deposits were made daily.Ensured employee paperwork, work schedules and payroll were completed and submitted in a timely manner.Ordered supplies and equipment as needed and in accordance to company procedures.