Bassel Hassan's Current Company Details
Bassel Hassan Work Experience Details
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Technical Support SpecialistTelecom Egypt ['Feb 2022', 'Present']Cairo, Cairo, Egypt-Replied to customer queries via email, messaging systems and support ticket platforms.-Provided support via remote desktop software, diagnosing customer issues over private and public networks. -Collaborated with teams to solve technical customer problems across product suites.-Responded to assistance requests from users and directed individuals through basic troubleshooting tasks. -Updated software versions with patches and new installations to close security loopholes and protect users. -Disassembled computer systems to troubleshoot and resolve hardware issues. -
Bassel Hassan Education Details
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October 6 UniversityComputer And Information Sciences And Support Services 2014 - 2019
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Start your free trialFrequently Asked Questions about Bassel Hassan
What company does Bassel Hassan work for?
Bassel Hassan works for Telecom Egypt
What is Bassel Hassan's role in his/her workplace?
Bassel Hassan's role in his/her workplace is Software Engineer.
What schools did Bassel Hassan attend?
Bassel Hassan attended October 6 University .
Who are Bassel Hassan's colleagues?
Bassel Hassan's colleagues are Rana Montaser, Ansam Hassan, Ahmed Hussein, Remon Ramzy, Eslam Saber, and Amro Othman. and Mostafa Gamal.
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