Managed multiple revenue generating projects within Global Risk Management Solutions contributing to double digit growth over the past three years, resulting in approximately $275M revenue in 2008, while maintaining a world class Service Level Agreement (SLA) of 99.9%. Responsible for cross-functional teams comprised of on-shore and off-shore team members.* Managed global projects to enable access to Eastern European countries for improved customer insight resulting in 42% increase in online product orders.* Led efforts to re-engineer global monitoring platform improving performance, while meeting SLA and improving customer satisfaction, with 86% increase in daily datafeed flow.* Mitigated impact of unexpected funding obstacles by re-prioritizing development schedule to deliver project on time, on budget and meeting revenue obligations of $2M.

Managed quality assurance teams throughout project lifecycle to ensure quality deliverables, process and procedure compliance and customer satisfaction. Led all phases of test engineering including budget control, resource hiring, test strategy, test plans, test execution, defect tracking, business reviews, risk analysis and process compliance. * Managed all phases of quality assurance for sales and marketing application, which led to 40% reduction in manual processing and annual savings of $3.3M.* Reduced manual testing effort for sales and marketing application by 35%, with creation of automated testing scripts, saving $45K per release.* Partnered with external auditors (PricewaterhouseCoopers and Ernst & Young) to develop necessary controls ensuring sales and marketing application and testing team processes were SOX 404 compliant.

Responsible for risk based, end-to-end testing activities, including test strategy, test plans, validation and verification, metric reporting, defect tracking, risk analysis and change management approval for client/server and web applications. * Designed, developed and managed automated regression suite of tests to reduce overall testing cycle by 23% and improve quality for risk management application.* Developed and implemented test case matrix to ensure requirements traceability to improve requirements coverage.

Provided data analysis, ad hoc reporting and month-end closing on global projects and resource allocation to project, program and finance managers. Enforced compliance with data integrity and managed administration of the enterprise project management system.

Responsible for supporting Assistant Vice President in Technology including preparing and maintaining cost center budget, payroll, accounts payable and employee metrics for senior management.

Managed operation and analysis of the Consumer Strategy Model to determine potential market share gain or loss, define customer profiles and provide product and program managers with strategic recommendations on the consumer market.