 Windows and Linux server administration. (AD,GPO,DFS,SSSD,Ansible,Bash) Resolve issues with Windows Server and RHEL systems on Virtual and Physical infrastructure to maintain high availability of the Infrastructure. Create and document procedures to handoff operations to offshore teams, Train personnel, supervise change and attend to escalations. Review changes across Platform Infrastructure and provide insight into possibilities that could impact the infrastructure. Attend to the highest level of escalations and troubleshoot full stack applications,  Work with vendor support and provide root cause analysis for business impacting outages and document correction procedures to improve availability. Write scripts in PowerShell to automate repetitive procedures, create audit reports and mass Windows configuration changes. Write Puppet and Ansible playbooks to automate management of infrastructure and plan roll-out to production environments. Build Puppet Infrastructure to manage lifecycle. Work with Security teams to remediate Vulnerabilities and maintain a standard environment to help comply with PCI requirements.

• Planning and designing visio network topology diagrams for deployment in network lab infrastructure.• Configured and deployed switches, routers, terminal servers and data servers along with cable management and power sourcing.• Maintenance and troubleshooting of faulty equipment for hardware issues and recovering IOS images on Routers, switches and servers.• Intrusive monitoring and management of network traffic and equipment performance using tools like Solarwinds and PRTG for optimization.• Configure and deploy Routing protocols, VLAN Separation, Remote Access, network sharing and security on network equipment and workstations.• Installed ESXi6 on Servers and setup services on VMs, set up network policies, access and privileges management and boundaries.• Created network packages that include Visio typologies, IP assignment, device configuration and cabling diagrams for students to perform practical.• Worked on Cisco Devices:1841,3550,2960,2821 and Dell Power Edge Server 1500

• Conducted data quality checks for retail products to ensure product data fulfilled SLA before going live online.• Conducted working sessions with retailers to gather and document data of products an ensure client understands content based processes.• Serviced Tickets(Zendesk) for issues related to uploaded products and communicated with image and content team for ways to improve process.• Provide Daily Quality Reports, Documented defects that helped audit team in tracking Information to improve QoS and improve processCompuage Infocom Limited, India Dec 2010 –May

• Conducted routine Hardware and software updates to operating system software for servers, clients, and even network devices• Configured office workstations and supported in relocation of hardware or any changes in network devices.• Assisted in troubleshooting connectivity, hardware, software issues and monitoring network performance and maintenance of Network Systems

• Identify test requirements, map test case requirements and design test coverage plan.• Conducted Reliability Testing for MA428 LAN to WAN Converter, Environmental Response and Delay Tests• Ensured that deliverables met functional and design stipulations and requirements.• Creation, evaluation and verification of testing documentation including: test plans, traceability matrices, and summary reports.