* Maintain and organize the ordering of hardware, software, and all other materials utilized for the team * Schedule and organize both offsite and onsite meetings * Communicates with other teams as well as building management to assure a clean and healthy environment is maintained * Meticulously records notes for management meetings * Facilitate all inbound and outbound mail

* Provide outstanding service: greet every customer, maintain solid product knowledge and aid customers in locating merchandise. * Maintain an awareness of all promotions and advertisements, up sell products as needed. * Assist in processing and replenishing merchandise and monitoring floor stock. * Communicate customer requests to management. * Assist in completing price changes within the department. * Assist in ringing up sales at registers and/or bagging merchandise. * Handle store opening and closing duties: cash register processes, alarm administration, deposits.

Qualify and cultivate new leads through phone calls and in person product demonstrations.Maintain expertise on service offerings: Media Duplication, Media distribution, Digital Assessment Management, Multimedia Design, Fulfillment Management and On-demand Media.Utilize database tools to update client data and product order data as needed.Create new marketing ideas to sell variety of service offerings to new and existing clients.Communicate via phone and online with existing clients ensuring customer satisfaction; educate on new product options. Show less

* Met and exceeded sales performance goals providing excellent customer service to all customers. * Preformed product sales * processing payment transactions and product returns. * Processed all products into store * assist in floor moves, merchandising, display maintenance, and housekeeping. * Participated in year-end inventory and cycle counts * organized all products effectively. * Trained new hires on back room inventory processes and materials processing. * Educated associates on customer service standards, product and Express LLC policies.

* Managed a file management system to track pre-approvals and active client files. * Entered new data and maintained existing customer information in database. * Collaborated with team members to plan and host office social events and functions. * Scheduled meetings with borrowers, real estate agents and management. * Prioritized and multi-tasked multiple projects successfully to completion.