Analyzed first and third party claims to determine extent of company's liabilityQuickly and effectively solve customer challengesManaged multiple cases simultaneously and document every step of activity for each claimInvestigated, evaluated, and negotiated auto accident claims, in order to reach a fair and equitable settlement for all parties involved in a fast-pace environment.

Performs routine clerical functions such as typing, filing, copies, handling over the counter monies, fax machine and other office equipment; receives, stamps and distributes over the counter office documents.Acts as liaison between citizens and Assessor's Office in the instruction and use of public computer terminals, parcel maps and assessor forms.Reads and interprets maps; assists public with identifying parcel numbers and location of parcels. • Retrieves files and checks validity of events; compares data for accuracy; critiques worksheets for special handling requirements. Performs other related duties as assigned

Responsible for checking customers in for repairs. • Insurance verification. • Entry estimates • Responsible for processing payment

Responsible for maintaining an accurate daily report on inventory.Verify open orders.Maintain the inventory database.Provide support to various Northern California clients.Responsible for receivables, billing/invoicing, and collections.Coordinated area deliveries.

Responsible for maintaining the work schedulesResponsible to addressing customer’s questions.Delivered exceptional customer service to customers.

Maintain contact with customers for scheduling.Resolved administrative problems by preparing reports and analyzing data.Maintained supply and inventory of office and warehouse merchandise.Maintained front desk area.Typed documents and correspondences when needed.Delivered exceptional customer service to customers.