Newslit is a News monitoring tool to help you hone-in on your Industry by finding breaking news & media content, competitors & brands for accurate market research.

Built end-to-end processes, from customer service for custom specifications to product production, to deliveries on time, and quality satisfaction follow up. Grew services from a handful of early users to over 100 paying customers in the first 3 months. This was achieved by developing targeted outreach to College Students and negotiating special pricing for School Projects.Ensure on-time delivery, and minimize stale raw materials by negotiating and managing vendor contracts. This helped to reduce overall cost by 20% .Developed Excel-based financial models to determine associated costs and improve raw material Inventory and optimize bills of materialsLed customer success, including managing external client relationship and process any incoming orders. After-service survey indicated 95%+ customer satisfaction.

Worked within the logistics team, to improve inventory reliability from 95% to 99% and reduce operational inefficiencies in 9 months.Improved outbound delivery process times. This was achieved by working across multiple departments (IT, Sales, Accounting, & Warehouse) to understand, analyze, document and update process workflows as well as intake & distribution. Developed a new layout design to group, categorize & store products based on animal type, age & health condition which optimized picking paths and reduced overall warehouse cost by 15% Coordinated and helped managed a team of 5 warehouse employees, focusing on staff development by providing relevant training, workshops and materials to identify critical factors, reduce processes variations, and decrease product lost through errors.Ensure on-time delivery, and minimize stale inventory by coordinating and managing purchase orders.Assisted on reception of goods to be classified, inspected and scanned in the warehouse Management System, making sure correct handling according with internal rules and regulations.