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Alshon Newby Work Experience Details
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Journeyman Computer User Support SpecialistCenters For Disease Control And Prevention Oct 21 - Mar 22 · 5 mosAtlanta, Georgia, United StatesUtilizing Active Directory Provide hands-on customer support assistance in a Windows 10 environment Troubleshoot tickets on a variety of technical issues Peregrine Service Center and resolve them in a timely manner Meet SLAs in a high environment
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Telecommunications Analyst(Usta) United States Tennis Association Mar 18 - Jun 19 · 1 yr 3 mosWhite Plains, New York, United StatesTelecommunications Analyst in the White Plains area. Program, analyze, and resolve problems related to telecommunications systems' software and hardware. Handle mobile device management with software such as Active Directory, Mobile Iron, and Fonality. Meets with managers and service users to assess current systems, determine telecommunication needs. In addition, support PBX systems as well as the back end networking side to IP based phones. Responsible for installation, operations, and programming of hardware and software as well as ordering new equipment for internal employees. During the summer months, work at a big sporting event in the tri-state area such as the US Open.
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MaintenanceNewton Medical Center Feb 14 - Apr 14 · 2 mosCovington, Georgia, United StatesMaintain the optimum cleanliness of the work area of the hospital.
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Field Service TechnicianNtt Data Services Jul 19 - Jan 20 · 6 mosPlano, Texas, United StatesExecuted service delivery by performing Installs, Moves, Adds, Changes, Decommissions, Refresh, Hardware and Software Break Fix, Network Smart Hands Support, and Smart Hands Support for Security and VDI per Managed Client Process and Procedure Guide. Update system of record for delivery Incidents and Requests Coordinated with client end-users on expectations, schedule of availability, and process & procedures Meet Service Level Agreements on all services performed Updated asset management information for assets receiving services Identified potential issues that could adversely impact End User Experience or contractual obligations and assist in creating action plans as well as following action plans Utilized advanced tools and technical knowledge to remediate incidents and conduct installs Escalate to Field Services Supervisor issues that globally impact the end-user environment
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Analyst Level LllLexisnexis Risk Solutions Jun 20 - Jan 21 · 7 mosAlpharetta, Georgia, United States
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Desktop And Field Support TechnicianAtrium Health Navicent Jan 21 - Oct 21 · 9 mosProvides basic technical in-service education for clinical and non-clinical staff in the operation and maintenance of equipment Scheduled and executed all stages of enterprise software, hardware, and system implementations Assessed business implications for each project phase and monitored progress to meet deadlines, standards, and cost targets Modify Active Directory Domain membership on devices Perform any necessary installation or maintenance required to ensure the proper functioning of desktop computing platforms Analysis and support of desktop/laptop hardware and software including all peripherals Assists and documents routine maintenance in compliance with current policies and procedures Regularly update DHCP and networking settings to support network conversion Responsible for testing deployment of new equipment to replace aged or inoperable equipment Assist in various projects involving department moves and equipment installations.
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MaintenanceGeorgia Piedmont Technical College (Formerly Dekalb Technical College) Jun 15 - Sep 15 · 3 mosClarkston, Georgia, United StatesMaintained the cleanliness of the college campus and executed maintenance procedures, including system upgrades, patch management and system backups.
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Deskside It Support TechnicianYmca Of Metropolitan Atlanta Mar 22 - Present · 3 yrs 3 mosAtlanta, Georgia, United States
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It Support EngineerProvidence Equity Partners Jul 17 - Jan 18 · 6 mosProvidence, Rhode Island, United StatesProvided technical desktop support to the Private Equity & Capital Markets divisions which are comprised of 245+ employees Assisted 50+ users on a daily basis with hardware/networking infrastructure. Coordinated daily task with manger Imaged and Deployed New York users to Windows 10 Operating System Software Oversee all aspects of technical support including laptops/desktops imaging, Mobile device, MS Office 2016 support, Windows 7, & Windows 10 Operating System Software Imaged and configured new laptops and desktops with authorized software and application. Handle audio/presentation meetings, Polycom video conference equipment to setup virtual conference calls to London, Providence, and New York Support mobile devices (Android & iPhones) Diagnose and resolve technical issues Troubleshoot and repair HP & Konica copiers Manage and Organized IT inventory for New York Office on a weekly basis Managed wireless hotspot loaner program for internal users and new hires that meet hardware and software requirements throughout company environment
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Ramp AgentSwissport Apr 16 - Aug 16 · 4 mosSwitzerlandAre responsible for marshaling aircraft, and loading/unloading and sorting freight and baggage. Ramp agent/baggage handler duties also include servicing aircraft, assisting with aircraft pushback and towing, deicing and other duties as assigned.
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Esco Agent UsapUsap Group Feb 16 - Mar 16 · 1 moNew York, New York, United States* Manage Customers ConEdison & national grid Bills * Remove Billing Charges by switching suppliers to JOSCO Energy Corp. * Mange Territories * Administrative duties (Operating phones)
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Brand AmbassadorSgv Marketing Jan 16 - Feb 16 · 1 moNew York, New York, United States* Marketing Systems * Teach Peer Presentations (Theories and Concepts) * Fill Out basic Paperwork * Manage Self and Money
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Office AssistantGeorgia Piedmont Technical College (Formerly Dekalb Technical College) Jun 14 - Jul 14 · 1 moClarkston, Georgia, United StatesConducted administrative duties such as operating phone systems, scheduling students for testing and giving proper instructions as an assistant proctor. Provided consistent, high quality support while processing and grading completed tests. Responsible for daily client data entry, marketing, and group presentations Scheduled monthly 30+ students for testing and provided instructions as assistant Proctor Handled ad hoc student questions Organized and distributed meeting notes
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Passenger Service AgentWorldwide Flight Services (Wfs) Nov 16 - Mar 17 · 4 mosParis, Ile-De-France, FranceWith more than 140 station around the world, Worldwide Flight Services (WFS) is one of the world's leader in ground handling services and the world's largest cargo handling company. The WFS group covers 22 countries in North America, Latin America, Europe, Asia and Africa. The WFS group has over 14 000 employees and assists more than 300 airlines. The group has a 40-years experience in aviation-related handling service and can provides top quality solutions with a vast scope of services such as cargo handling, bagage handling and processing, ramp services, passenger services including premium VIP services. With its unique combination of experience, technical expertise and know-how, WFS can propose solutions to meet the challenges resulting from today's fast-moving and complex airport operations, including audit, operational and strategic consultancy.
Alshon Newby Education Details
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2017 - 2018
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Civil Engineering
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Alcovy High School2010 - 2014
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Computer Science 2014 - 2015
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Start your free trialFrequently Asked Questions about Alshon Newby
What company does Alshon Newby work for?
Alshon Newby works for Ymca Of Metropolitan Atlanta
What is Alshon Newby's role in his/her workplace?
Alshon Newby's role in his/her workplace is Deskside It Support Technician.
What is Alshon Newby's email address?
Alshon Newby's email address is al****@****eed.com
What schools did Alshon Newby attend?
Alshon Newby attended Year Up, Alma College, Alcovy High School, and Alma College .
What is Alshon Newby's role in his/her workplace?
Alshon Newby has skills like Training, Public Speaking, Research, Event Planning, Team Building, Sales, Administration, Leadership, Management, Teaching, Customer Service, Marketing, Social Media, Social Networking, Microsoft Office, Program Management, Time Management, and Microsoft Word.
Who are Alshon Newby's colleagues?
Alshon Newby's colleagues are Kayla Hood, Shantay Bussie, Matthew Jackson, Carmen Chandler, Robert Wilson, and Melita Lawson. and Melissa Russell.