* Answer phone calls from within the facility * Answer phone calls and questions from employees via the operator line * Register patients for the emergency room, outpatient services, and surgeries * Operate the Lifeline telephone by contacting elderly subscribers when they press their alarm * Monitor hospital equipment including the blood bank, code blue, infant alarms, dangerous chemicals, and mental health alarms * Assist with emergencies by paging and documenting personnel * Record individual responsibilities to complete departmental goals

* Assist youth who have income barriers or disabilities * Aid clients in setting and obtaining goals * Maintain precise documentation and notes on youth * Present to outside agencies and the community on program offerings * Serve on a team that plans and holds leadership activities for clients * Collect paperwork from youth, including employee timesheets, occupational skills training timesheets, or any contracts and agreements * Work with financial departments, in technical schools and colleges, to arrange third party billing * Develop relationships with partnering organizations and employers

* Partnered with leaders and executives in the Population Health business unit, a group of 1,600 employees, to define and implement education aligned with corporate goals. * Developed Cerner approved unified style learning solutions using best practices and instructional design principles * Consulted and developed relationships with internal stakeholders on appropriate learning opportunities and advised biannually on human capital development * Evaluated educational program effectiveness * Identified performance gaps within the Population Health organization and developed plans to meet business needs * Served as a facilitator for a virtual “successful presentations” course * One of three document control representatives on the team. Ensured compliance with documentation control procedures specified by Cerner, ISO, FDA, and other regulatory agencies as needed * NOTT Award (Night on the Town) for supporting a Client Organization Summit in 2013