* Handled all processes from importing a shipment through customs to ensuring it delivered on time * Managed import clearance processes for as many as 50 clients * On-Site Account Manager * Worked On-Site with global client Blount International and managed their import/export process * Helped to manage quarterly business reviews and design tracking and tracing reporting globally * Routinely led large conference calls and business meetings at a regional and corporate level * Customs Broker - Nike Team Lead * Handled Nike Import Customs brokerage as a key contact and developed critical process improvements * Managed 1000 shipments a month and helped create scripts and reports to improve the department * Helped to run the department and organize team meetings, exercises, and operational changes

* Oversee all export operations and assist manufacturing and sales to manage orders in a timely manner * Manage all warehouse inventory, maintain and update inventory software * Manage receiving processes for all clients, oversee employee conduct and performance