Coordinated business plans across Consumer and Community Banking lines of business to meet Comprehensive Capital Assessment Review (CCAR) for the Federal Reserve Bank. Delivered results on time and passed by the Federal Reserve Bank. Achievements:• Compiled cross line of business documentation for CCAR and the Allowance for Loan Loss allowing senior management and regulators to review each line of business with same content and flow.• Standardization of procedures across lines of business to review stressed limits such as net charge-offs, net income as well as key risk indicators including, refreshed FICO scores, loan to value where applicable and, delinquency.• Coordinated presentations for each line of business to ensure compliance with procedures providing each line of business updated analysis to ensure compliance with procedures and controls to mitigate risk that was approved by the line of business chief risk officer and risk committee.

Developed and maintained a capacity model to have the appropriate staffing levels to address escalated complaints that the firm receives within service level. Prepared business reviews for Senior Management.Achievements:• Developed capacity planning tool to ensure executive office met service level for complaints management through execution of workforce planning strategies.• Established operational accountability mitigating risks through development of process to charge back correct departments that created initial expense.• Implemented measurable employee quantitative scorecards for front line ensuring individual transparency to improve efficiencies.

Oversaw documentation with regards to the Allowance for Loan Losses for Home Lending including non-credit impaired, purchase credit impaired and trouble debt restructured portfolios to insure quarterly deadlines are met.Achievements:• Managed a staff 7-9 associates responsible for developing and presenting presentations to senior management with regards to delinquency and credit loss trends.• Maintained forecasting models to provide management accurate forecasting for Mortgage Banking portfolio supporting crucial business decisions.• Recommended allowance for loan loss levels of $13B and credit mark impairments of $32B.• Led authoring credit impacts of modeled future credit losses and qualitative scorecard to quantify allowance for loan loss levels as well as coordinating documentation efforts with the Controller, internal and external auditors to ensure compliance with regulations and standards. o Documentation reviewed and approved by Senior Management and reported to regulators.

Oversaw documentation Allowance for Loan Losses and coordinating loan level model forecast presentations as well as providing analysis for the fair market value of the troubled debt portfolio.

Managed 3 associates to yield loan level forecasts to for the pricing and valuations of the fair market value of the portfolios.

Led 5 associates to produce time series forecasting models to test the Allowance for Loan Losses as well as delinquency projections to present to senior management.

Risk Manager for Loss forecasting and Allowance documentation Bank One.

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