• Managed network security penetration testing engagement and remediation• Implemented and managed Cisco DUO MFA• Implemented, migrated, and managed Barracuda Cloud Email Security Gateway• Implemented and managed VMware 6.7 Environment for Data Center Migration• Implemented and managed Exchange 2019 Hybrid Server• Implemented and managed Microsoft Azure AD Connect for Cloud Migration• Migrated Exchange 2019 On-Prem to O365 Tenant and Hybrid Environment• Implemented configured and managed Iland Cloud Backup for O365, Teams, SharePoint, One Drive• Managed Exchange 2019 On-Prem Environment• Documented, configured, tested Windows DR Environment• Migrated DR Data Center from St. Louis MO to Des Plaines IL• Configured security policies in Windows 2019/2016 Environment• Installed, configured, managed VEEAM Backup and Replication • Configured and administered Barracuda Load Balancer• Configured and administered Barracuda Email Security Gateway

• Successfully completed COLO Data Center migration to IBM Managed Services Data Center.• Installed, configured, and administered VMware 5.5 environment.• Managed Exchange 2013 environment• Installed, configured, and managed Microsoft Server 2008 R2, 2012 R2• Managed monthly patch management WSUS.• Managed Nimble Storage solution for Data Center .• Monitored Server performance utilizing SolarWinds monitoring software.• Installed, configured, administered Windows Server 2012 R2 Remote Desktop Services.• Followed ITIL policies and procedures and held Change Manager position

• Research and procure hardware and software for Windows 2000/03 infrastructure.• Installed, configured, and administer Windows 2003 Servers.• Installed, configured, and managed infrastructure backups utilizing Veritas Backup Exec 10d.• Installed and configured patch management utilizing BigFix solutions pack.• Documented all hardware and software installations for Windows Server infrastructure.• Monitored network for performance and performed system enhancements.• Installed Microsoft Office 2002/3 Suite and various software programs on laptops and PCs.• Documented Knowledge Base in Track-It! database on various “How To” for Users• Answered and resolved level 1 thru 3 Help Desk calls on software and hardware related problems.

• Researched, requisitioned and installed hardware and software based on system requirements.• Experience with Windows 9x, NT4, 2000 Workstation and Server installation and configuration.• Provided Desktop Support for 400+ in house and remote users in a fast-paced environment.• Diagnosed user based and systematic problems and then implemented a solution.• Excellent written and communication skills.• Proficient with Microsoft Office 97, 2000 Professional and Outlook 2000.• Configured TCP/IP clients on network.• Setup and support 100+ VPN clients on network.• Effectively communicated technical matters at a user level of understanding.• Worked productively on own initiative as well as part of a team.• Administered Microsoft Windows NT4, 2000 and Exchange 5.5.• Performed daily backup and data recovery with ARCserve software.• Experience with Print Server management.

• Extensive level testing and troubleshooting of electronic products.• Component level repair of digital/analog and microprocessor circuitry.• Ability to read and interpret electronic schematics and drawings.• Provided documented results of tests and analysis.