Brought in to deliver a new site based in the UAE, in order for Speedy to deliver key services into the Middle East. Responsible for liaising with technical teams to deliver the infrastructure and internal software to be used for the management of the division. Following successful delivery of this project managed several client integrations acting as a broker between the IS Department, Business and Clients to ensure that processes within the business could be automated and delivered following a managed change plan. During the time at Speedy managed successful Microsoft SAM audit to review the companies’ use of licensed products and ensure all licences where reflected correctly as per Microsoft licence agreement providing a 2 million cost saving. Following completion of both the project went on to scope and deliver a new ecommerce website in order to help the company obtain a competitive advantage a in the online hire/sales function with its strategic clients.

Responsible for investments and distributing grants to under privileged families in Asia.

Working with a IT project environment, required to define solutions for incremental pieces of work and product development. Working closely with internal business clients and external clients to improve systems and recommend new solutions. Examine business model and flows of data and design improved IT and Business Solution to reduce bottle necks. Mobilise new contracts and pick-up all IT related project activities from tender through to contract win. Create system specifications for scheduling and workforce management software to enhance user experience and employee productivity. Process analysis to implement service desk structure for emergency repairs to help remove adhoc working practices. Implement new processes and product enhancement in smart metering division of the business and help implement workforce management software which integrated with National Grid, Scottish Power and ECO both domestic and commercial metering. Review products and recommend enhancements to help user journey and provide company with competitive advantage over its suppliers.

Present Requirements Gathering for new and existing systems, process analysis for operational effeceincy, liasing with existing and new clients. Leading development teams to produce new market software, liasing with clients to implement new process development techniques and cost savings. Advising local government and private sector organisations on growth strategy and development plans.

After successfully converting old photography shop into a Indian restaurant. Gained market share in the local area and established the business as a fine dining experience with a difference. Vindaloo quickly became a top social venue on the Wirral. Having a four year spell as Owner it was time to move forward onto the next venture and a sale was inevitable as many interested parties approached to buy the successful business. This is truly a end of a era.

* Assist in the promotion of the ShareLiverpoolFC brand * Re-designing the current website to exact customer expectations * Driving e-business initiatives in order to generate and optimise awareness * Organise E-Marketing activities in order to maximize awareness * and * Work within a large team in order to achieve ShareLiverpoolFC's ultimate goal of purchasing Liverpool FC from Mr. George Gillett and Mr Hicks

* Requirements Gathering for reporting solution * Work with third party suppliers to deliver housing product bespoke reporting solution * Apply fixes to IBS Open Housing System * Provide support to business functions

* Delivering and maintaining ITIL and ISO complaint processes * Delivering and maintaining business process and procedure documentation at all levels of complexity to help implement best practice, for both new and existing services. * Process and procedure capture, analysis, design and documentation in various formats that meet the documentation standards in place, adhered to best practice to meet the requirements of the ISO20000 standard. * Update and capture new requirements for service introduction so that processes can be documented accurately. * Worked with all functional areas to extract information, obtain an understanding of the processes and liaised with all levels of business and technical teams. Work on multiple parallel running projects and activities and delivered to strict deadlines. * Worked on assyst and HP Openview to understand the software and then used knowledge of ITIL to introduce best practice to meet the company’s requirements for ISO20000 standard.

Worked on company flagship projects named IAG Manager and RSL Manager. Trusted to liaise directly with clients and provide both enhancements and solutions under immense pressure to strict deadlines. Work extensively in each area of the Software Development Life Cycle, due to small size of workforce. Requirement Engineering and Database Design – I have knowledge and working experience of requirements engineering and database design. Initially my career at Reidmark started as a developer therefore database design played a large part in my role. Software Management/ Systems Modeling and Systems Analysis and Design – While at Reidmark I was in charge of managing one of our bespoke software systems production for a SME in the local area. This covered the areas of managing a development team to fully analysing customer requirements and carry out full business process analysis and systems modeling to ensure final product was fit for purpose.

Providing guidance and helping entrepreneur to achieve their goals and realise their potential. Helping startups understand problems, identify solutions and implement their plans.

* Responsible for global expansion and UK market introduction. set-up of Preston warehouse and ordering system. Joined the board to provide more strategic methods of working using introduction of IT. Devised marketing plan for companies' expansion * Successfully mobilised import/export hub in Thailand and Bangladesh * Successfully introduced company into UK and German Market * Took company to next level to help them become one of the largest food suppliers to catering industry in Germany * Launched Himalaya beer in Germany

* Helped maintain IT Systems * Built new computers and installed operating systems * Setup computers on network * Provided support for staff and students

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