• Oversee day-to-day office management tasks, ensuring strict quality management and compliance with security regulations.• Manage all operational aspects of related courier service including coordinating deliveries and pick-ups, quality checking, and branding.• Develop and implement robust policies and tracking processes for pickups and deliveries to achieve operational efficiency. • Ensure service levels are maintained and customer satisfaction is achieved.• Promotion and active selling of company’s services.• Interview and hire staff.• Manage a team of people and ensure all training needs are met, performance is monitored, and regular feedback provided.• Recommend and establish operational, financial, and performance goals for the business.• Prepare and distribute report and statistics related to business operations as required

• Recommend optimal transportation modes, routing, equipment, and frequency.• Establish and monitor specific supply chain-based performance measurement systems.• Create procedures for logistics activities.• Train shipping department personnel in roles and responsibilities regarding global logistics strategies.• Maintain metrics, reports, process documentation, customer service logs, and training or safety records.• Implement specific customer requirements, such as internal reporting and customized transportation metrics.• Resolve problems concerning transportation, logistics systems, and customer issues.• Participate in carrier management processes, such as selection, qualification, and performance evaluation.• Ensure carrier compliance with company policies and procedures for product transit and delivery.• Direct distribution center operation to ensure achievement of cost, productivity, accuracy, and timeliness objectives.• Negotiate transportation rates and services.• Recommend purchase of new and improved technology, such as automated systems..• Plan and implement improvements to internal and external logistics systems and processes.• Collaborate with other departments to integrate logistics with business systems and processes, such as customer sales, order management, accounting, and shipping.• Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.

Set sales goals, recommend whether the company will add or drop products and determining which products the company emphasizes based on ease of sale or profit marginWorked with accounting and shipping departments to ensure credit checks are done quickly, orders are filled soon after they are booked and product is shipped to customers in a timely fashion.Accomplished marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.Identified marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.Sustained rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.Provided information by collecting, analyzing, and summarizing data and trends.