Aisha Henderson

Aisha Henderson Email and Phone Number

Application Support Engineer @ Kldiscovery
mclean, virginia, united states

Aisha Henderson's Contact Information

Aisha Henderson personal email

Aisha Henderson's Current Company Details

kldiscovery.com

Kldiscovery

Application Support Engineer
mclean, virginia, united states
Website:
kldiscovery.com
Employees:
607
Industry:
Information Technology And Services
I have a B.S. in Computer Information Systems and over 10 years of combined experience in Information Technology, customer service, law enforcement, banking, and office management is seeking a professional position in the Information Technology sector that encourages growth. I am proficient at working in environments that require strong organizational communication, and interpersonal skills. Detailed-oriented and able to handle multiple tasks efficiently. Overall technical capabilities include: Programming: Salesforce and Parature ticketing system, AS400, C++, Visual Basic, HTML, JavaScript, XML,HTML, CSS, Mainframe, SQL Applications: Salesforce and Parature ticketing system, JIRA, ProjectPlace, Oracle, Enterprise, PeopleSoft, QuickBooks, Business Objects XI, Crystal Reports, SharePoint, Microsoft Office (Word, Excel, PowerPoint, Access, Project and Outlook), and RAID.

Aisha Henderson Work Experience

  • kldiscovery.com
    Assistant Support Analyst
    Dlg Consulting, Llc Oct 10 - Jan 13 · 2 yrs 3 mos
    Round Rock, Texas, United States
    Elicit requirements using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.Facilitate meetings with business subject matter experts’ or end users to formulate business strategies and requirements and translate client needs into actionable system requirements.Developed high quality documentation including business capability models, software requirements specification, interface designs, and training manuals.Communicate and collaborate with internal and external customers; as well as, developers to establish the technical vision.Provided direct assistance to the Business Analyst (mentor). Show less
  • kldiscovery.com
    Application Support Engineer
    Kldiscovery Oct 21 - Present · 3 yrs 3 mos
    Mclean, Virginia, United States
  • kldiscovery.com
    Associate Application Support Engineer
    Q2Ebanking, Inc. Nov 18 - May 21 · 2 yrs 6 mos
    Austin, Texas, United States
  • kldiscovery.com
    Technician
    Texas Commission On Environmental Quality May 13 - Sep 13 · 4 mos
    Austin, Texas, United States
    Database Management duties; such as maintaining and updating utilizing SAP applicationsCreate/Build Queries and Reports; utilizing Oracle SQL, Crystal Reports, and Web Intelligence software.Manage the distribution of data across multiple drives using RAID software.Create Presentations and Excel Spreadsheets for documentation of project deliverables, using VLOOKUP, SAPProvide Help Desk Assistance using BMC software to evaluate, analyze, and communicate technical information to end users.Experience with Business Objects Enterprise (BOE, BOEXI), experience with Oracle (8i,9i,10g,11g) databases, as well as experience with Crystal Reports (XI, 2008, 2011). Show less
  • kldiscovery.com
    Regional Technical Communications Coordinator
    Capital Area Council Of Governments Sep 13 - Oct 15 · 2 yrs 1 mo
    Austin, Texas, United States
    * Support Analyst supporting all aspects of the ENS and WebEOC systems, including development, configuration, operation and maintenance. Also maintaining the user credentials, updating contact lists. * Establishes and ensures that appropriate security controls over software are maintained. * Assists in organizing and establishing operating procedures for interconnection of radio communications systems with ESInet * Assist with the integration of 9-1-1 system and radio dispatch system audio control functions and voice/data recorders. * Prepare data reports, spatial analysis, information and datasets to support decision making and respond to data requests from internal and external customers. * Facilitate the training of end-users * Maintenance of SQL Servers; support SharePoint environment, including site creation.
  • kldiscovery.com
    Professional Services Specialist
    Cultura Technologies Jul 21 - Oct 21 · 3 mos
    Alpharetta, Georgia, United States
    Alter existing software, install new software, create custom solutions, and troubleshoot any problems related to performance of computer systems. Expert in several computer programs and data interfaces. As a member of our professional services department, I work on billable service projects for our customers. Professional services include the traditional job duties of implementing software applications and user training. However, a large majority or our professional services work is using our internal report writer and advanced SQL skills to produce custom solutions outside our core. Show less
  • kldiscovery.com
    Consultant
    Planview Oct 15 - Oct 18 · 3 yrs
    Austin, Texas, United States
    * Planview enables organizations to get the most out of their resources and achieve their goals. We are the global leader in Work and Resource Management, with the industry's most comprehensive portfolio of solutions for strategic planning, portfolio and resource management, work collaboration and enterprise architecture. Our solutions span every class of work, resource, and organization; addressing the needs of teams, departments, and entire organizations, from the mid-market to global enterprises. Headquartered in Austin, Texas, our 700 employees serve more than 3,000 enterprise customers worldwide through a culture of product leadership, deep market expertise and highly engaged customer communities. For more information, visit http://www.planview.com.

Aisha Henderson Education

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Frequently Asked Questions about Aisha Henderson

What company does Aisha Henderson work for?

Aisha Henderson works for Kldiscovery

What is Aisha Henderson's role in his/her workplace?

Aisha Henderson's role in his/her workplace is Application Support Engineer.

Which industry does Aisha Henderson work in currently?

Aisha Henderson works in the industry Information Technology And Services.

What is Aisha Henderson's email address?

Aisha Henderson's email address is aisha.henderson@q2ebanking.com

What is Aisha Henderson's direct phone number?

Aisha Henderson's direct phone number is +12145523771

What schools did Aisha Henderson attend?

Aisha Henderson attended Spelman College, Spelman College. and Huston - Tillotson University.

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Aisha Henderson has interests in Social Services, Social Services. Children, Children. Economic Empowerment, Economic Empowerment. Civil Rights And Social Action, Civil Rights And Social Action. Education, Education. Poverty Alleviation, Poverty Alleviation. Disaster And Humanitarian Relief, Disaster And Humanitarian Relief. Human Rights, Human Rights. and Health.

What is Aisha Henderson's role in his workplace?

Aisha Henderson has skills like Computer Science, Police Administration, Customer Service, Small Business, People Skills, Microsoft Office, Research, Operations Management, Marketing Strategy, Volunteer Management, Databases, Project Management, Creative Writing, Facebook, Data Analysis, Event Planning, Teamwork, Higher Education, Social Media, Social Networking, Data Entry, Peoplesoft, As400 System, Java, C++, Visual Basic, Sql, Oracle, Human Resources, Microsoft Excel, Access, Analysis, Html, Management, Software Documentation, Powerpoint, Microsoft Word, Windows, Networking, Team Leadership, Public Speaking, and Microsoft Access.

Who are Aisha Henderson's colleagues?

Aisha Henderson's colleagues are Silvio Vallati, Silvio Vallati, Jiani Ma, Jiani Ma, Christina Sterling, Christina Sterling, Terry Harris, Terry Harris, Michael Morris, Michael Morris, and Johnny Haro. and Kit Davis.

Who are Aisha Henderson's peers at other companies?

Aisha Henderson's peers at other companies are Kristian Petersen, Björkvall Yngve, Olivia Hutt, Dinesh Nt, Jyrki Martti, and Joanne Chung. and Anwar Yusuf. Aisha Henderson's peers at other companies are Kristian Petersen, Björkvall Yngve, Olivia Hutt, Dinesh Nt, Jyrki Martti, and Joanne Chung. and Anwar Yusuf.