Working for Nour net company as a Unified Communication Resident Engineer in Banque Saudi fransi “From July 2008 Up to now”. My job responsibilities includes handling the projects in terms of the design , BOQ and planning with the vendors also the administration of 5 main regional building of the bank connected Through VOIP and 80 branches in Riyadh, Jeddah and Dammam. Manage Cisco and Nortel contact center and different recording systems. Manging the following systems Pabx systems Cisco Call Manager CUCM 8.5 - 9.1a-10.5 Cisco Call Manager Express CME 8.6 - 9.0 Cisco SRST Cisco unity connection 8.5 - 9.1a-10.5 Cisco IM & Presence Cisco Webex 2.5 – IRP Cisco MRA Nortel CS1000 Nortel Option 81 Nortel Option 61 Nortel Option 11 Nortel BCM 400 Nortel BCM 50 Alcatel Omnipcx Enterprise Avaya IP officeContact Center Unified CCX enhanced UCCX 8.5 – 10.6 Nortel Contact center 6 “ Symposium”Recording systems Verba Logfinity Speechlog DatavoiceVideo conference Cisco Expressway core and Edge X8.5.1 TP Server on virtual 4.1 Conductor XC3.0.3 Cisco VCSe Cisco VCSC Cisco Teleprecense server 7100 Cisco C40–EX60-Ex90-SX80 Polycom VSX6000 Cisco Immersive room 9200Storage devices EMC NX4 EMC VNXE SNAP Appliance

Network administrator and presales for IBM products