* Installation, troubleshooting and testing of various extra low voltage(ELV) systems such as access control, fire alarm, CCTV e.t.c along with supervision * Delivered a full-scale home automation project along with other senior ELV engineers.

* Performed multiple site inspections for grade A buildings in adherence to health, safety, and security standards. * Monitored maintenance staff undergoing routine building maintenance along with my supervisor. * Provided excellent customer service assistance to clients and follow-up.

* Bolstered the launch and growth of its social media accounts by 4K+ followers and 200+ subscribers by creating original, optimised content (news articles, blog posts) for effective social media engagement. * Wrote SEO-optimized website copy, including generating concise, exciting and error-free weekly blog post * Documenting and implementing project deliverables while conferring with staff on budget, scope and quality. * Managing staff, preparing work schedules, and moderating weekly brainstorming sessions Show less

* Monitoring service dashboards and assisting with escalation to appropriate teams/vendors to ensure service availability. * Performing daily reconciliation of audit, financial and transaction logs for DaaS and revenue assurance using PuTTY * Drew the system architecture diagram for the MoMo PSB(Mobile Money), CIS(Data services), EDA (Ericsson Dynamic Activation) enabling easy troubleshooting and process optimisation.