Abimbola Omowumi Agbeni Email & Phone Number

Dealing with bookings by phone, e-mail, letter, fax or face-to-face.Completing procedures when guests arrive and leave.Choosing rooms and handing out keys.Preparing bills and taking payments.Taking and passing on messages to guests.Dealing with special requests from guests (like booking theatre tickets or storing valuable items).Answering questions about what the hotel offers and the surrounding area.Dealing with complaints or problems.Excellent written and spoken communication skills.Strong customer service skills.A friendly and professional telephone manner.The ability to adapt to different guests.Patience and tact.The ability to stay calm under pressure and look after several things at once.Good problem solving skills.

Front desk for Eagles hotels

Take orders from patrons for food or beverages.Prepare checks that itemize and total meal costs and sales taxes.Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.Roll silverware, set up food stations or set up dinning areas to prepare for the next shift or for large parties.

English Language And Literature/Letters

Activities and Societies: Nacoss

Computer Science

Activities and Societies: prefect