ESA Retail is a leading provider of Retail and Customer Market Research services to clients across a multitude of sectors. Part of the BVA Family and founded nearly 40 years ago, we have forged a reputation as one of the market leaders for large-scale audit and mystery shop programmes.
Our goal is to provide our clients with the market information and visibility they need in order to make informed decisions, take action and drive success. Our services include retail audits, mystery shopping, customer experience measurement and location planning.
With market leading data capture and a panel of over 15,000 shoppers covering the UK/Ireland, and a partner network that spans the globe, we support clients within the FMCG, Consumer Electronics, Fashion, Travel, Financial Services, Automotive and Leisure and Hospitality sectors.
Our Services:
Retail Auditing – We collect more than 1 million facts per week, help our clients to track the market, understand the store landscape and make informed decisions on how to drive their business.
Mystery Shopping – Our programmes help our client’s measure and understand brand standards, customer service levels and recommendation rates, providing the data they need in order to identify areas for improvement and then track ongoing performance.
Location Planning – Our site-specific footfall counts help location planning teams to make informed decisions on new site acquisitions and store openings by providing data on footfall levels and shopper profiles.
Customer Experience – Through our on-site call centre or online survey capability, we help our clients better understand their customers and their satisfaction levels.
Company Details
- Employees
- 76
- Founded
- 1979
- Address
- Building 2, Abbey View Business Park,everard Close,united Kingdom
- Phone
- 44-1727 847572
- es****@****l.co.uk
- Industry
- Market Research
- NAICS
-
Marketing Research and Public Opinion Polling
- Website
- esa-retail.co.uk
- HQ
- St Albans, Hertfordshire
Esa Retail Questions
Esa Retail's helpline number is 44-1727 847572
Esa Retail's website is esa-retail.co.uk
Esa Retail's LinkedIn profile is https://uk.linkedin.com/company/esa-market-research-ltd
Esa Retail has
76 employees.
View email and phone details for 76
employees at Esa Retail.
Esa Retail's industry is
Market Research
Esa Retail's top competitors are
Bva,
Potentia Insight,
Saskia Industries,
Qrs Market Research Ltd,
The Bva Family,
Bva Bdrc,
Alligator Digital,
Viewpoint Field,
Perspective Research Services,
Techforce Cyber.
Esa Retail's support email address is esa@esa-retail.co.uk
Esa Retail's categories are Market Research
Esa Retail's founding year is 1979
